Christian Lindo

• Worked collaboratively with my coworkers to find solutions to technology installations and optimization of space
• Documented support interactions for future reference.
• Help other people use the on campus computers as well as reactivate their university accounts if they had issues
• Analyzed issues to identify troubleshooting methods needed for quick remediation.
• Walked individuals through basic troubleshooting tasks.

• Enlisted to help with tabling as well as host music festivals for the University
• Collaborated with members within the club to help establish podcasts
• Creatively edited podcasts as the clubs Sound Engineer.
• Regulated volume level and sound quality during recording sessions.

• Tasked with checking to see if PCs were operating at optimal levels, would buy and replace parts for PCs when a diagnostics test ran to identify the problem
• Update PCs with SSDs, update the OS, install anti-virus and other patient software
• Collaborated with nurses to fix errors in scheduling software
• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.

• Oversaw the reimbursement process for organization expenses and updated check ledger.
• Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
• Analyzed financial data to identify trends, risks and opportunities.

• Relevant Coursework: Introductory to Computer Science, Introductory to Programming, Programming Methodology, Programming II, Requirements of Engineering Analysis, Intro to Data Engineering & Computer Security
• Research Project: Digital To-Go Menu, A group project focusing on OOP and file manipulation. We used C++ and made updates on a shared GitHub.

Honoree