Christian Martinez
Corinth,TX
Summary
Experienced Restaurant Crew Member with 2 1/2 years of experience in fast food industry. Collected food orders, prepared restaurant dishes and accepted payment for meals. Handled and de-escalated customer dissatisfactions.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Restaurant Crew Member
Tavern At Lakeside
Flower Mound, TX
09.2022 - 12.2022
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Took orders, prepared meals and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided prompt, courteous services to customers in restaurant dining environment.
- Utilized POS system to receive and process food and beverage orders.
- Observed diners to respond to additional requests and determine when meal completed.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Walked/stood 8 hour shifts averaging 15000 steps/day at work
Replenishment Team Member
Walmart Inc.
Highland Village, TX
02.2022 - 10.2022
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Put away received merchandise in designated location.
- Cleaned and organized sales and stock areas.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
- Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
- Pulled heavy pallets around half mile wide store averaging 15000 steps during 8 hour shift
Restaurant Team Member
Chipotle Grill
Corinth, TX
06.2021 - 02.2022
- Handled dozens of patrons daily in fast paced environment and ensuring everyone was properly cared for, and got what patrons wanted.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Greeted customers at drive-thru and took food orders.
- Used proper techniques to prepare food and ingredients.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Customer Service Representative
Dominos Pizza Inc.
08.2020 - 07.2021
- Part of a team of 7 making hundreds of pizzas per day ensuring quality in every order.
- Handled dozens of calls day speaking with clarity and properly accommodating needs of every patron.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Communicated with drivers to insure all orders going out were correct.
Education
High School Diploma -
06.2022
- 3.2 GPA
- Extracurricular Activities: Concert Band/Marching band for 7 years
- Relevant Coursework: Computer science (2 years) & Engineering courses (4 years)
Skills
- Fast learner
- Team Motivator
- Customer Relations
- Technical Support
- Reading Comprehension
- Active Listening
- Microsoft Word
- Microsoft Excel
- Sorting and Labeling
- Computer Technology
- Coding Understanding
- Troubleshooting Techniques
Additional Information
Willing to put my 100% into learning new skills. Working well with those I disagree with is my specialty. Problem solving is where I most prevail, especially under tense circumstances. I work fast and I work efficiently. I do what I need to and I do it right. I will never say something is completed until it is done to the very best of my ability. I love being a part of a team where relying upon one another is essentially. Being the person who can bring up morale especially during unfavorable times is a top priority for me.
Timeline
Restaurant Crew Member - Tavern At Lakeside
09.2022 - 12.2022
Replenishment Team Member - Walmart Inc.
02.2022 - 10.2022
Restaurant Team Member - Chipotle Grill
06.2021 - 02.2022
Customer Service Representative - Dominos Pizza Inc.
08.2020 - 07.2021
Lake Dallas High School - High School Diploma,
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