Dynamic professional with extensive experience in multi-store operations oversight at NSA Corporation. Proven track record in enhancing customer satisfaction and driving business development. Skilled in quality control and adept at problem-solving, I thrive in fast-paced environments, consistently achieving operational excellence and fostering strong vendor relationships. Recognized for safety, hazmat, adaptability and leadership in high-pressure environments.
Overview
17
17
years of professional experience
Work History
Lead Gardener
Beaumont Botanical Garden's
Beaumont, Texas
11.2025 - Current
Led garden crews across Beaumont Botanical Garden planting, pruning, and bed upkeep
Inspected irrigation systems and adjusted watering schedules for plant health
Maintained greenhouse areas, tool storage, and public garden pathways
Supported volunteer groups during garden maintenance and visitor events
Created and implemented programs for pest control, garden maintenance, composting and other related topics.
Instructed team members on proper use of gardening tools and equipment while adhering to safety protocols.
Supervised inventory management ensuring sufficient stock levels are maintained at all times.
Organized purchasing of materials needed for garden maintenance including soil amendments and other supplies.
Supported facility operations through prompt troubleshooting and equipment restoration.
Performed preventive maintenance on production and facility equipment.
Conducted pre-job safety meetings to ensure proper safety protocols were followed during job sites.
Assistant Regional Manager/Store Manager
NSA Corporation
Beaumont, TX
06.2018 - 02.2023
Directed day-to-day operations of stores in the region such as scheduling shifts, ordering supplies, managing payroll.
Resolved customer inquiries and complaints requiring management-level escalation.
Coordinated training programs for store staff on product knowledge, customer service best practices and sales techniques.
Conducted regular store visits to assess operations, identify opportunities for improvement and provide support to store personnel.
Manager
Alloy Wheel Repair (AWRS)
Beaumont, TX
12.2016 - 10.2017
Implemented quality control measures to ensure high standards of repairs.
Developed training for staff on repair techniques and safety protocols.
Strengthened dealership partnerships through regular communication and service alignment, boosting referral work.
Expanded company revenue streams by sourcing new clients and strengthening existing accounts.
Sergeant (E5) - Armory Chief
UNITED STATES MARINE CORPS
Oklahoma City, OK
07.2009 - 09.2015
Maintained quality control, inventory, and accountability of $32.7M in military assets.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our equipment.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Maintained 100% accountability of all serialized weapons and gear during audits and inspections, earning commendations for accuracy and attention to detail.
Led small teams in high-pressure environments, demonstrating reliability, composure, and effective problem-solving skills.
Trained staff on hazmat handling, PPE use, and emergency protocols.
Maintained OSHA logs, incident reports, and safety documentation for compliance.
Trained employees on emergency response, PPE use, and safe work practices.