Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Mendoza

Elgin,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Weight and Research Specialist Lead

Dayton Freight
10.2020 - Current
  • Provide internal and external interpretation of W&R policies and procedures.
  • Conduct audits to ensure compliance with regulatory standards, company protocols, and billing procedures.
  • Assist in resolving customer disputes related to W&R services, ensuring customer satisfaction and retention.
  • Utilize and maintain knowledge of NMFC classification guidelines for daily tasks.
  • Analyze approximately 50 Dimensioner audit reports per day for potential class change opportunities and revenue recovery.
  • Maintain and update weekly reports as necessary to track performance metrics and identify areas for improvement.
  • Provide support to W&R region managers and communicate any billing concerns to the VP of Pricing.
  • Actively seek opportunities to enhance W&R processes and procedures, contributing to overall operational efficiency and cost-effectiveness.
  • Trained colleagues in specialized software programs, increasing departmental productivity through optimized workflows.
  • Flexibility to perform tasks beyond job description in alignment with company goals and customer satisfaction.

Technician

Matrix Design Llc
11.2021 - Current
  • Build custom automation machinery based on design specifications.
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
  • Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
  • Demonstrated adaptability by quickly learning new software applications.
  • Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
  • Repaired parts, components and assemblies to correct malfunctions.
  • Assemble subcomponents according to Solidworks drawings.
  • Interpret wiring diagrams to accurately connect various components such as heaters, sensors, relays, etc.
  • Conduct functional tests with voltmeter to ensure proper assembly and continuity

Education

Bachelor of Arts -

Elgin Community College
Elgin, IL

High School Diploma -

Elgin High School
Elgin, IL

Skills

  • Computer Skills
  • Time Management
  • Highly dependable
  • Administrative Support
  • Self-Motivated Work Ethic
  • Excellent attention to detail
  • Training and mentoring
  • Team Collaboration
  • Strategic Planning
  • Administrative Skills
  • Excel spreadsheets
  • Diagnostics and troubleshooting

Languages

Spanish
Native or Bilingual

Timeline

Technician

Matrix Design Llc
11.2021 - Current

Weight and Research Specialist Lead

Dayton Freight
10.2020 - Current

Bachelor of Arts -

Elgin Community College

High School Diploma -

Elgin High School

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Christian Mendoza