Maintained consistent positive customer service feedback 5+ years. Articulate and patient with strong collaboration skills. Known for balancing efficiency and accuracy. Current College Student looking to grow on experience & gain more knowledge.
Overview
4
4
years of professional experience
Work History
Server Assistant
IPic Theaters
Bethesda, MD
10.2023 - Current
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
Participated in weekly meetings with management team to discuss operational goals.
Sales Associate
Express Clothing
Bethesda, MD
04.2020 - Current
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Data Entry Clerk
Tablemanners
Hyattsville, MD
08.2022 - 09.2023
Organized files according to established procedures for easy retrieval later on.
Maintained confidentiality of sensitive information entered into the system.
Performed data entry from paper documents, emails, and other sources into computer systems.
Education
Associate of Science - Cybersecurity
Montgomery College
Rockville, MD
05-2025
Google Technical Support Fundamentals - Information Technology
Coursera
12-2022
Skills
Attention to Detail
Customer Service
Verifying data accuracy
Strong Problem Solver
Flexible
Technical Support
Languages
Spanish
Professional
English
Native/ Bilingual
References
References available upon request.
Timeline
Server Assistant
IPic Theaters
10.2023 - Current
Data Entry Clerk
Tablemanners
08.2022 - 09.2023
Sales Associate
Express Clothing
04.2020 - Current
Associate of Science - Cybersecurity
Montgomery College
Google Technical Support Fundamentals - Information Technology