Brooke Kuestersteffen
Wellsville,USA
Summary
Server with 2+ years of experience in delivering exceptional customer service and maintaining a clean, organized dining environment. Adept at cash handling, multitasking, and team collaboration to ensure smooth dining experiences. Proven ability to enhance operational flow and propose effective organizational systems. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
2
2
years of professional experience
Work History
Server Assistant
Main Event
Olathe, KS
08.2024 - 12.2024
- Resolved customer complaints swiftly and professionally when needed.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Responded promptly to requests from servers or other staff members.
Cashier/Server
Gambino's
Gardner, KS
08.2023 - 08.2024
- Processed customer transactions accurately, enhancing cash handling efficiency and reducing errors
- Collaborated with team members to maintain a clean and organized work environment, improving operational flow
- Engaged customers with exceptional service, proactively addressing inquiries and resolving issues to enhance dining experiences
- Proposed and implemented new organizational systems, leading to a more efficient and productive work environment
Server
Blazer's Restaurant
Gardner, KS
08.2022 - 12.2022
- Maintained cleanliness and organization of dining area, contributing to a welcoming environment
- Delivered exceptional customer service, managed multiple tables, and ensured smooth dining experiences
- Adapted quickly to fast-paced environment
Education
High School - Online courses
Connections Academy
04-2026
Skills
- Team Collaboration
- Food Safety
- Communication
- Attention to Detail
- Multitasking
- Customer Engagement
- Cash Handling
- Organizational Skills
- Health Compliance
- Dining area maintenance
- Table bussing
- Effective customer upselling
- Table setting arrangements
- Event setup assistance
- Attention to detail
- Cleanliness standards
- Supply restocking
References
(913)603-2004 Joshua Barnhart - Gambino's Manager
(913)226-4454 Dawn Borth - Blazer's Manager & Owner
Timeline
Server Assistant
Main Event
08.2024 - 12.2024
Cashier/Server
Gambino's
08.2023 - 08.2024
Server
Blazer's Restaurant
08.2022 - 12.2022
High School - Online courses
Connections Academy
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