ALEC PILAVIAN
Miami
Summary
Dynamic hospitality professional with a strong foundation in restaurant management and guest service. Successfully directed front-of-house operations, emphasizing staff training and seamless event logistics. Committed to enhancing guest experiences through meticulous attention to detail and efficient team coordination.
Overview
12
12
years of professional experience
Work History
Server Assistant
1 Hotel South Beach
Miami Beach
10.2025 - Current
- Delivered food orders efficiently to ensure timely service and customer satisfaction.
- Assisted servers with timely delivery of food and beverages to enhance guest experience.
- Monitored customers to promptly clear tables for incoming patrons.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Ensured cleanliness and organization of dining areas, enhancing safety and comfort for patrons.
- Coordinated logistics for events, managing venue selection, catering, and transportation.
Inside Sales Representative
AramCo. Imports & Alpine Cuisine
Commerce
06.2014 - 05.2025
- Coordinated shipping, receiving, and returns operations to ensure timely order fulfillment.
- Generated sales quotations, orders, invoices, and bills of lading to streamline client transaction process.
- Executed accurate sales transactions while ensuring high customer satisfaction.
- Identified customer needs and resolved objections to enhance sales through consultative selling techniques.
- Maintained current product knowledge to enhance customer service and drive sales growth.
- Handled inbound calls, data entry, and administrative filing tasks.
- Built Excel reports and charts to monitor sales performance and inform budgeting decisions.
- Monitored warehouse schedules and confirmed on-time shipment of customer orders.
- Managed warehouse inventory levels and stock availability for sales operations.
- Sourced cost-effective trucking by gathering pallet counts, dimensions, and weight data.
- Operated SAP Business One, RepZio, and Microsoft Office suite for daily operations.
Partner/Manager
Never Caged LLC
Los Angeles
01.2020 - 02.2022
- Directed front-of-house operations, delivering personalized service in high-volume dining setting.
- Developed menu planning and presentation strategies to enhance dining experience.
- Trained staff on hospitality protocols, food safety, and guest engagement standards.
- Coordinated table turnover and guest requests to optimize service flow.
- Managed inventory controls and vendor ordering to sustain uninterrupted operations.
- Created clean, organized atmosphere to improve guest satisfaction and boost team morale.
Banker 1
U.S. Bank
Glendale
05.2016 - 02.2018
- Opened consumer and business accounts, credit cards, loans, mortgages, and CDs for clients.
- Processed daily deposits, withdrawals, payments, money orders, and Western Union transfers, ensuring seamless transaction flow.
- Balanced teller drawers and ATM cash, maintaining accuracy and compliance with financial regulations.
- Delivered client-focused service addressing financial needs across diverse customer base.
- Executed daily transactions, payments, and account adjustments, guaranteeing accuracy and enhancing customer satisfaction.
Education
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION AND MANAGEMENT
Glendale Community College
Glendale, CAHIGH SCHOOL DIPLOMA -
Glendale High School
Glendale, CASkills
- Table management
- Drink presentation
- Health standards
- Inventory management
- Team collaboration
- Team collaboration
- Relationship management
- Fast-paced environment
- Health standards
Languages
Armenian, Native
Personal Information
Date of Birth: 04/02/97
Additional Information
Campaigning for Laura Friedman, Burbank, CA, United States, 01/01/16, 12/31/16, Volunteer Law Assistant, Wright Kim Douglas, A Law Corporation, Glendale, CA, United States, 01/01/15, 12/31/15, Army, United States, E1, 88M, Truck Driver
Timeline
Server Assistant
1 Hotel South Beach
10.2025 - Current
Partner/Manager
Never Caged LLC
01.2020 - 02.2022
Banker 1
U.S. Bank
05.2016 - 02.2018
Inside Sales Representative
AramCo. Imports & Alpine Cuisine
06.2014 - 05.2025
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION AND MANAGEMENT
Glendale Community College
HIGH SCHOOL DIPLOMA -
Glendale High School