Overview
Work History
Education
Skills
Timeline
Generic

Jason Zysset

Austin,TX

Overview

11
11
years of professional experience

Work History

Server Assistant

Dennys Restaurant
Austin, TX
06.2019 - 12.2023
  • Inspected restaurant equipment regularly for maintenance issues or malfunctions.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Maintained cleanliness of dining area by wiping down tables after each seating.
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Ensured that all utensils were sanitized properly before use.
  • Responded promptly to requests from servers or other staff members.
  • Retrieved and transported dirty tableware to dishwashing area.
  • Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
  • Pushed wheeled carts to sort items at ware wash area.
  • Complied with health and safety rules, regulations and procedures to maintain safe environment.
  • Stocked service stations with ice, napkins and straws.
  • Greeted frequent visitors by name and explained new promotions.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.

Server

Amayas Taco Village
Austin, TX
08.2017 - 04.2019
  • Maintained records of transactions made during shift as required by law or company policy.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.
  • Prepared drinks according to standard recipes.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Delivered food orders promptly and courteously.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Addressed complaints to kitchen staff and served replacement items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Presented menus and answered questions regarding items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Prepared checks, itemizing total meal costs and taxes.
  • Served food and beverages to patrons and confirmed complete orders.
  • Set up tables in between patrons to reduce wait times.
  • Responded to ad hoc cleaning duties at end of shift.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server

Captain Bennys Seafood Restaurant
Austin, TX
02.2013 - 06.2017
  • Maintained records of transactions made during shift as required by law or company policy.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Delivered food orders promptly and courteously.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Presented menus and answered questions regarding items.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Prepared checks, itemizing total meal costs and taxes.
  • Served food and beverages to patrons and confirmed complete orders.
  • Set up tables in between patrons to reduce wait times.
  • Responded to ad hoc cleaning duties at end of shift.
  • Informed customers of daily specials and signature menu items.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Education

High School Diploma -

Eustis High School, Eustis,NE,US
Eustis, NE
05-1988

Some College (No Degree) - Accounting

Kearney State College
Kearney, NE, US

Skills

  • Supply Restocking
  • Guest Relations
  • Item promotion
  • Banquet Coordination
  • Food station setup
  • Menu presentation
  • Quality Control
  • Food inspection
  • Dish preparation
  • Service prioritization
  • Food Running
  • Safe Food Handling
  • Tableside Service
  • Menu Memorization
  • Basic Math
  • Beverage Preparation
  • Table Bussing
  • Kitchen Communication
  • Station Preparation
  • Table setting arrangements
  • Flexible Schedule
  • Ordering Procedures
  • High-volume dining
  • Table Setting
  • POS System Operation
  • Food Safety
  • Special dietary requirements
  • Heavy Lifting
  • Check payment processing
  • Positive and Friendly Attitude
  • Salesmanship
  • Dining crew workflow optimization
  • Willing to Learn
  • Cleanliness standards
  • Tabs and Food Running
  • Sales expertise
  • Customer Service
  • Dining customer service
  • Point of Sale (POS) system operations
  • Responsible and Trustworthy
  • Order Taking
  • Effective customer upselling
  • Performance Improvement
  • Order Accuracy
  • Memory retention
  • Menu Recommendations
  • Price memorization
  • Attention to Detail
  • Menu knowledge
  • Cash Handling
  • Order Taking and Processing
  • Teamwork and Collaboration
  • Wait Staff Support
  • Table setup
  • Wine Pairings
  • Employee Training
  • Cash Register Operation
  • Beer Keg Replacement
  • Payment Processing
  • Cleaning
  • Quality Assurance
  • Active Listening
  • Self Motivation
  • Team building
  • Product delivery management
  • Team Collaboration
  • Adaptability
  • Task Prioritization
  • Excellent Communication
  • Problem-solving aptitude
  • Customer seating
  • Analytical Thinking
  • Relationship Building
  • Problem-Solving

Timeline

Server Assistant

Dennys Restaurant
06.2019 - 12.2023

Server

Amayas Taco Village
08.2017 - 04.2019

Server

Captain Bennys Seafood Restaurant
02.2013 - 06.2017

High School Diploma -

Eustis High School, Eustis,NE,US

Some College (No Degree) - Accounting

Kearney State College
Jason Zysset