Jason Zysset
Austin,TX
Overview
11
11
years of professional experience
Work History
Server Assistant
Dennys Restaurant
Austin, TX
06.2019 - 12.2023
- Inspected restaurant equipment regularly for maintenance issues or malfunctions.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Ensured that all utensils were sanitized properly before use.
- Responded promptly to requests from servers or other staff members.
- Retrieved and transported dirty tableware to dishwashing area.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Pushed wheeled carts to sort items at ware wash area.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
- Stocked service stations with ice, napkins and straws.
- Greeted frequent visitors by name and explained new promotions.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Server
Amayas Taco Village
Austin, TX
08.2017 - 04.2019
- Maintained records of transactions made during shift as required by law or company policy.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Presented menus and answered questions regarding items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Prepared checks, itemizing total meal costs and taxes.
- Served food and beverages to patrons and confirmed complete orders.
- Set up tables in between patrons to reduce wait times.
- Responded to ad hoc cleaning duties at end of shift.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Captain Bennys Seafood Restaurant
Austin, TX
02.2013 - 06.2017
- Maintained records of transactions made during shift as required by law or company policy.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Presented menus and answered questions regarding items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Prepared checks, itemizing total meal costs and taxes.
- Served food and beverages to patrons and confirmed complete orders.
- Set up tables in between patrons to reduce wait times.
- Responded to ad hoc cleaning duties at end of shift.
- Informed customers of daily specials and signature menu items.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
High School Diploma -
Eustis High School, Eustis,NE,US
Eustis, NE05-1988
Some College (No Degree) - Accounting
Kearney State College
Kearney, NE, USSkills
- Supply Restocking
- Guest Relations
- Item promotion
- Banquet Coordination
- Food station setup
- Menu presentation
- Quality Control
- Food inspection
- Dish preparation
- Service prioritization
- Food Running
- Safe Food Handling
- Tableside Service
- Menu Memorization
- Basic Math
- Beverage Preparation
- Table Bussing
- Kitchen Communication
- Station Preparation
- Table setting arrangements
- Flexible Schedule
- Ordering Procedures
- High-volume dining
- Table Setting
- POS System Operation
- Food Safety
- Special dietary requirements
- Heavy Lifting
- Check payment processing
- Positive and Friendly Attitude
- Salesmanship
- Dining crew workflow optimization
- Willing to Learn
- Cleanliness standards
- Tabs and Food Running
- Sales expertise
- Customer Service
- Dining customer service
- Point of Sale (POS) system operations
- Responsible and Trustworthy
- Order Taking
- Effective customer upselling
- Performance Improvement
- Order Accuracy
- Memory retention
- Menu Recommendations
- Price memorization
- Attention to Detail
- Menu knowledge
- Cash Handling
- Order Taking and Processing
- Teamwork and Collaboration
- Wait Staff Support
- Table setup
- Wine Pairings
- Employee Training
- Cash Register Operation
- Beer Keg Replacement
- Payment Processing
- Cleaning
- Quality Assurance
- Active Listening
- Self Motivation
- Team building
- Product delivery management
- Team Collaboration
- Adaptability
- Task Prioritization
- Excellent Communication
- Problem-solving aptitude
- Customer seating
- Analytical Thinking
- Relationship Building
- Problem-Solving
Timeline
Server Assistant
Dennys Restaurant
06.2019 - 12.2023
Server
Amayas Taco Village
08.2017 - 04.2019
Server
Captain Bennys Seafood Restaurant
02.2013 - 06.2017
High School Diploma -
Eustis High School, Eustis,NE,US
Some College (No Degree) - Accounting
Kearney State College