Christian Mickey
Erie,CO
Summary
Driven professional with a proven track record in small business operations and customer relations, notably at New Peak Construction. Excelled in relationship building and operations management, achieving increased client satisfaction and sales growth. Skilled in project management and communication, consistently surpassing targets through strategic planning and innovative solutions. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than three years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
5
5
years of professional experience
Work History
Owner
New Peak Construction
01.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Outside Sales Representative
Parker Winnelson Company
03.2022 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Personal Training Director
LA Fitness
01.2020 - 01.2020
- Increased client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
- Designed innovative group classes that catered to different skill levels and interests, attracting new clientele while retaining existing members at the same time.
- Implemented strategic marketing campaigns for personal training services, resulting in increased membership sales and client retention.
- Conducted regular performance evaluations for personal trainers, identifying areas for improvement and providing targeted coaching.
Education
Criminal Justice
University of Wyoming
Laramie, WYCriminal Justice
Metropolitan State University of Denver
Denver, COEMT - EMT
Aims Community College
Greeley, CO05.2018
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
Timeline
Owner
New Peak Construction
01.2024 - Current
Outside Sales Representative
Parker Winnelson Company
03.2022 - Current
Personal Training Director
LA Fitness
01.2020 - 01.2020
Criminal Justice
University of Wyoming
Criminal Justice
Metropolitan State University of Denver
EMT - EMT
Aims Community College
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