Christian Moore
Rue 21
Atlanta,GA
9
years of professional experience
Attentive Assistant Store Manager offering several years of work in the retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Work History
Assistant Store Manager
1 Year 8 Months- Manage the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Coordinated scheduling, task assignments, and shift coverage for Rue21 team members to optimize store operations.
- Processed POS transactions and addressed customer concerns to enhance shopping experience at the Rue21 register.
- Support Rue21 store operations through daily opening and closing procedures.
- Monitor inventory levels and restocked merchandise across sales floor and stockroom.
- Enforced loss prevention practices and maintained organized fitting room areas.
- Supported sales performance and ensured visual merchandising standards aligned with company branding.
Shift Manager
7 Months- Oversaw cash handling and register accuracy to maintain financial integrity
- Supervised inventory control and stock replenishment to ensure optimal merchandise availability
- Addressed customer complaints promptly to enhance satisfaction and loyalty
- Resolved customer concerns using AutoZone service standards and parts expertise
- Maintained store compliance with AutoZone policies, safety rules, and appearance standards
Resolution Specialist II
11 Months- Resolved customer complaints through Walmart service channels and policy guidelines, fostering trust and loyalty.
- Assisted customers with inquiries and complaints, providing timely resolution to customer issues.
- Coordinated with store associates to investigate and close resolution cases, enhancing customer satisfaction.
- Escalated complex concerns to supervisors and cross-functional support teams.
- Drafted customer correspondence detailing resolutions, and improved communication and transparency.
Store Lead Manager
2 Years 5 Months- Oversaw merchandise rotation and display updates to align with new product launches and promotional campaigns, ensuring optimal presentation.
- Executed point of sale operations, including opening and closing procedures and cash register audits, ensuring accuracy and compliance.
- Cultivated a collaborative team atmosphere, enhancing performance and efficiency through collective success initiatives.
Human Resources Advisor/Customer Service
3 Years 6 Months- Collaborated with senior leadership to swiftly rectify errors in the Human Resources information system, enhancing data accuracy and operational efficiency.
- Resolved a range of system discrepancies for associates, including payroll inaccuracies and access issues, ensuring timely and correct compensation.
- Managed high volume of HR transactions weekly, including role changes and salary adjustments, ensuring current and accurate employee records.
- Processed employee personal information updates and facilitated benefits enrollment while accurately charging and recording expenses to appropriate accounts.
Education
Certificate - Computer Hardware, Software, Public Speaking, Business Writing
High School Diploma - High School Education
Skills
Point of Sale Management
Inventory Management
Financial Oversight
Sales Strategy
Customer Engagement
Customer Service
Loss Mitigation
Team Management
Decision-Making
Results-Oriented
Adaptability
Attention to Detail
Communication Skills
Relationship Management
Work Preference
Work Type
Full TimePart Time
Location Preference
On-SiteRemoteHybrid
Location:
Atlanta, GAMarietta, GA
Open to relocation:
Yes
Minimum Desired Compensation
$23/hr
Timeline
Assistant Store Manager
Rue 21
02.2025 - CurrentRead More
Shift Manager
Auto Zone
06.2024 - 01.2025Read More
Resolution Specialist II
Walmart
10.2023 - 09.2024Read More
Store Lead Manager
The Children's Place
05.2021 - 10.2023Read More
Human Resources Advisor/Customer Service
XPO Logistics
09.2017 - 03.2021Read More
Year Up
Certificate from Computer Hardware, Software, Public Speaking, Business Writing
Read More
Benjamin Banneker High School
High School Diploma from High School Education
Read More