Fragrance Support Associate
Macys Department Store
Palm Desert, California
11.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Answered customer inquiries regarding product features and services.
- Developed processes for resolving customer service issues quickly and efficiently.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Provided support and guidance to colleagues to maintain a collaborative work environment.