Christian Murtland
Boynton Beach,FL
Summary
Experienced professional known for embodying true team player qualities with 10+ years in customer service. With exceptional problem-solving skills, unwavering integrity, and a passion for growth, I'm eager to tackle challenges with enthusiasm. Ready to take on any role, poised to make a substantial impact
Overview
4
4
years of professional experience
Work History
Health Insurance Agent
GetMeHealthcare.com
04.2024 - 09.2024
- Conducted a comprehensive needs analysis to gather the necessary information for providing informed and suitable health insurance product recommendations.
- Delivered exceptional customer service to enhance client satisfaction and foster long-term relationships.
- Provided clients with in-depth education on the details of their health insurance policies, enabling them to make well-informed and confident decisions.
- Managed inbound calls from current and prospective policyholders, addressing inquiries and discussing insurance options to meet their needs.
- Monitored updates to health insurance laws and regulations to ensure ongoing compliance with industry standards.
Account Manager
AT&T
03.2024 - 04.2024
- Cultivated and upheld valuable relationships with key accounts, prioritizing customer satisfaction.
- Skillfully negotiated contracts with clients to optimize profitability.
- Conducted comprehensive market research to pinpoint prospective clientele.
- Crafted dynamic strategies aimed at boosting revenue from established accounts.
- Maintained meticulous records of every customer interaction within the CRM system (Salesforce).
Preparation Chef
The Lamplighter Restaurant
06.2022 - 10.2023
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Ensured all food products were stored correctly in accordance with health code regulations.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Security Officer
Gutchess Lumber Co
10.2022 - 02.2023
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Checked for safety hazards and took corrective action when necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Sommelier
Revel
01.2022 - 06.2022
- Demonstrated comprehensive knowledge of international wines, characters, and vintage merits along with detailed knowledge of house wines.
- Presented guests with wine lists, up selling higher-end bottles by proposing several options in various price ranges.
- Sorted beverages upon receipt, storing wines on shelves on sides to keep corks moist and refrigerating white and sparkling wines.
- Provided exceptional customer service by responding quickly and efficiently to inquiries regarding wine selections.
Deli Clerk
Walmart
08.2021 - 01.2022
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Assisted customers with selecting products from the deli case or menu board.
Life Insurance Agent
American Income Life Insurance Company
08.2020 - 08.2021
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Provided personalised service to clients by phone, email, or in-person meetings.
- Prepared quotes for prospective customers based on their individual needs.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Educated clients on various types of life insurance policies available in the market.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Calculated premiums and established payment methods.
Education
Some College (No Degree) - Computer Engineering
West Virginia University
Morgantown, WVHigh School Diploma -
Greensburg Salem High School
Greensburg, PA05-2017
Skills
- Reliable and Responsible
- Strong Interpersonal Skills
- Organizational Abilities
- Detail Oriented
- Sales Proficiency
- Time Management Abilities
- Active Listening
- Multitasking
- Conflict Resolution
- Relationship Building
Timeline
Health Insurance Agent
GetMeHealthcare.com
04.2024 - 09.2024
Account Manager
AT&T
03.2024 - 04.2024
Security Officer
Gutchess Lumber Co
10.2022 - 02.2023
Preparation Chef
The Lamplighter Restaurant
06.2022 - 10.2023
Sommelier
Revel
01.2022 - 06.2022
Deli Clerk
Walmart
08.2021 - 01.2022
Life Insurance Agent
American Income Life Insurance Company
08.2020 - 08.2021
Some College (No Degree) - Computer Engineering
West Virginia University
High School Diploma -
Greensburg Salem High School
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