Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Christian Norman

Washington,DC

Summary

Proven leader with a track record of enhancing operational efficiency at CVS Pharmacy. Skilled in team leadership and decision-making, I excel in customer engagement and service, significantly improving customer satisfaction. Demonstrated ability to drive team productivity and achieve results through effective problem-solving and strong leadership talents.

Overview

2
2
years of professional experience

Work History

Manager Trainee

CVS Pharmacy
11.2023 - 06.2024
  • Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.

Supervisor

Target
03.2023 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Retail Cashier

Safeway
03.2022 - 03.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.

Education

High School Diploma -

Woodrow Wilson High School
Washington, DC
06.2021

Skills

  • Team Leadership
  • Decision-making capabilities
  • Customer Engagement
  • Customer service focus

Interests

Hvac

Project Management

Timeline

Manager Trainee

CVS Pharmacy
11.2023 - 06.2024

Supervisor

Target
03.2023 - 11.2023

Retail Cashier

Safeway
03.2022 - 03.2023

High School Diploma -

Woodrow Wilson High School

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Christian Norman