Work Preference
Summary
Overview
Work History
Education
Certification
Skills
Work Availability
Timeline
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Christian Novenario

Rio Hondo,TX

Work Preference

Work Type

Full TimeContract Work

Location Preference

HybridOn-Site

Important To Me

Work-life balancePersonal development programsPaid time offWork from home option401k matchCareer advancement

Summary

Experienced with veteran benefits administration and client support. Utilizes strong case management skills to provide comprehensive assistance to veterans. Knowledge of regulatory frameworks and ability to navigate complex systems effectively.

Overview

1
1
Certificate
1
1
year of post-secondary education
33
33
years of professional experience

Work History

Veteran Services Representative

Texas State Technical College
Harlingen, TX
  • Contributed to the development of internal policies and processes that improved overall efficiency within the office environment.
  • Collaborated with interdisciplinary teams to ensure timely processing of claims and delivery of services to veterans.
  • Participated in regular professional development trainings to stay informed on changes affecting veterans'' access to appropriate benefits and resources.
  • Managed caseloads effectively by prioritizing tasks based on deadlines and complexity levels for optimal results.

Case Manager

Family Endeavors
Harlingen, TX
  • Coordinated access to local resources and followed up to support client independence.
    • Maintained detailed records and conducted quarterly audits for
    accuracy.
    • Balanced office budget and ensured timely reporting using Microsoft
    Office tools.
    •Maintained accurate documentation on all cases, ensuring compliance
    with regulations and confidentiality requirements.
    •Conducted thorough assessments of clients'' situations, identifying
    issues, goals, and necessary interventions.
    • Educated clients on available programs, benefits, and services,
    empowering them to make informed decisions about their care needs.

Phlebotomist/Medical Referral Assistant

Tropical Health, PLLC
05.2025 - 09.2025
  • Centrifuged blood samples as outlined in clinical protocols.
  • Successfully performed over 600 venipunctures, with a 95% success rate, demonstrating precision and consistency.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Coordinated medical referrals for patients, ensuring seamless transitions between providers and continuity of care.
  • Coordinated medical referrals to ensure timely access to specialists and accurate transfer of patient information.

Medical Laboratory Technician

US Army
02.1993 - 03.2013
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Supervised hospital lab operations and conducted diagnostic testing.
  • Mentored 40+ soldiers in career development and performance
    assessments.
  • Managed sensitive patient and personnel records using CHCS and
    secure filing systems.

Education

BS Degree - Health Sciences

Excelsior College
Albany, NY
10.2009 - 08.2010

Certification

CPR/AED Certified – American Heart Association, 2024

Skills

Family support

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Work Availability

monday
tuesday
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morning
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Timeline

Phlebotomist/Medical Referral Assistant

Tropical Health, PLLC
05.2025 - 09.2025

BS Degree - Health Sciences

Excelsior College
10.2009 - 08.2010

Medical Laboratory Technician

US Army
02.1993 - 03.2013

Veteran Services Representative

Texas State Technical College

Case Manager

Family Endeavors

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