Christian Ochoa
Edinburg,Texas
Summary
To be able to use my prior work experience in the real world to assist and guide the future workforce. I have great people skills, and I am very prompt. Running by the clock and following my schedule is very important to me.
Overview
23
23
years of professional experience
Work History
Store Manager
Gonzalez Auto Parts
Mcallen , TX
03.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
Insurance Sales Representative
Kemper Insurance
Mcallen , TX
01.2023 - 03.2024
- Assisted customers in completing paperwork associated with policy changes or renewals.
- Promoted and sold new services successfully
Lab Manager
PSJA ISD
Buell Central Highschool
02.2018 - 01.2023
- At Buell Central Highschool I oversee the credit recovery department, where I help high school students with any credits that they may be missing in order to move towards graduation
- I also assist students with finding jobs that are available close to their homes as well as help the same students with building a Resume and creating a professional e-mail they can use in their field of work.
Salesperson
Payne Weslaco
Chevrolet/ Buick GMC
04.2018 - 12.2018
- Payne Weslaco Chevrolet is a company in which I was employed as a car Salesperson
- I had the privilege of assisting my customers with the car buying experience
- From choosing the vehicle that was right for my customer to delivering state inspection and assisting with warranty issues
- I learned many skills on sales and how to treat a car-buying customer.
Underwriter
Infinity Auto Insurance
09.2012 - 04.2018
- Infinity Auto Insurance, I worked with making cold calls for customers who left the company
- We called to offer a renewal of services, as well as calling customers who inquired online for Insurance quotes
- I also worked with the claims department in translations from Spanish to English, processing claims as well as commercial vehicle dept and customer service, all aspects of the insurance umbrella.
Livenation.com
12.2001 - 06.2011
- While with live nation I worked under Tiketmaster.com, Ticketsnow.com Match.com, Hotels.com Ticketweb.com and LendingTree.com
- With all these companies I received calls from potential customers to buy services
- However, Lendingtree.com was during the housing market crash in 2008
- I called customers to offer refinancing on homes I would process forms with the intention to save customers from losing their homes, and we offered real estate agents to help with selling potential properties
- In total I worked for Livenation.com customer service for ten years.
Education
Bachelor of Applied Science in Organizational Leadership -
South Texas College
McAllen Texas05.2020
Associate of Arts Business Administration -
South Texas College
McAllen Texas05.2018
Skills
- Excellent verbal and written communication
- Decision making skills
- Conflict resolution
- Computer literate with the proficient use of Microsoft Word and Excel
- Extensive knowledge in sales
- Credit application processing
- Faxing
- Copying
- Printing
References
- Dr. Borrego, 956-929-9441
- PSJA HS Dean Carolina Castillo, 956-569-2629
Timeline
Store Manager
Gonzalez Auto Parts
03.2024 - Current
Insurance Sales Representative
Kemper Insurance
01.2023 - 03.2024
Salesperson
Payne Weslaco
04.2018 - 12.2018
Lab Manager
PSJA ISD
02.2018 - 01.2023
Underwriter
Infinity Auto Insurance
09.2012 - 04.2018
Livenation.com
12.2001 - 06.2011
Bachelor of Applied Science in Organizational Leadership -
South Texas College
Associate of Arts Business Administration -
South Texas College