Summary
Work History
Education
Skills
Languages
Timeline
Generic

Christian O'Donnell

Newport Beach

Summary

At EMotoring, as a CRM Manager, I spearheaded the integration of CRM software, enhancing team efficiency and customer engagement. My expertise in Salesforce and client relations, coupled with a knack for training teams and optimizing processes, resulted in significant productivity and lead conversion improvements.

Work History

CRM Manager

EMotoring
05.2024 - 08.2024
  • Streamlined internal processes by integrating CRM software with other business systems, enhancing team efficiency.
  • Trained sales team on CRM tools, boosting productivity and lead conversion rates.
  • Optimized lead nurturing process by developing targeted content based on customer segmentation, driving higher engagement rates.
  • Championed a culture of continuous improvement by regularly reviewing and updating CRM processes and strategies, maintaining a focus on achieving organizational goals.

Education

GED -

Santa Monica College
Santa Monica, CA
06-2025

High School Diploma -

JSerra Catholic High School
San Juan Capistrano
06-2024

Skills

  • Customer support
  • Client onboarding
  • Salesforce proficiency
  • CRM integration
  • CRM software usage
  • Client relations

Languages

Spanish
Native or Bilingual

Timeline

CRM Manager

EMotoring
05.2024 - 08.2024

GED -

Santa Monica College

High School Diploma -

JSerra Catholic High School
Christian O'Donnell