Christian Ontiveros
Los Angeles,CA
Summary
Experienced Foreman offering proven knowledge and effective field execution of various Low Voltage systems. Highly effective at driving quality and service improvements to cultivate loyal, satisfied customers. Reliable and exceptional ability to work independently as well as with an organized team.
Overview
8
8
years of professional experience
Work History
Low Voltage Foreman
LV Integrated
Sylmar, CA
10.2021 - Current
- Directed and supervised a team of low voltage technicians in the installation of cabling, conduit, and other electrical components.
- Provided technical guidance to workers regarding the installation of various low voltage systems.
- Reviewed blueprints, schematics, diagrams, and other documentation prior to beginning a project.
- Trained and monitored employees to teach daily tasks and improve performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored job sites for quality assurance and troubleshoot any problems encountered during installations.
- Established and enforced clear safety policies to protect workers from injury.
- Communicated with distributors to acquire necessary equipment for projects.
- Documented any changes made during the course of a project such as modifications or upgrades.
Lead Technician
High-Tech Systems
Los Angeles, CA
02.2020 - 09.2021
- Installed access and video surveillance systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Responded to maintenance calls and troubleshot devices.
- Read and understood product manuals and blueprints.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Successfully coordinated and executed CCTV installations from cable rough in to system configuration. (Avigilon, LTS, Hikvision, and Pleco.)
- Installed support structures such as racks, cable trays, and j-hooks
- Installed various access control systems such as Kantech, ProtegeGx, Avigilon, and Honeywell.
- Wired and installed request to exit sensors, maglocks, door readers, door strikes, crash bars, and intercoms.
- Troubleshot Doorkings intercoms on various residential and commercial locations.
- Remotely provided technical support for various clients.
Low Voltage Technician
Pinnacle Communications
Glendale, CA
06.2018 - 02.2020
- Successfully managed multiple projects and several work teams on consistent basis.
- Inspected systems, diagnosed problems and developed optimal solutions.
- Conferred with engineers and designers to investigate and solve failure issues.
- Assembled electrical systems or prototypes using hand tools or measuring instruments.
- Programmed security, access control and CCTV systems.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Delivered professional persona and attitude at all times, even when dealing with unhappy or irate individuals, to meet and exceed company objectives.
- Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
- Performed tracing and patching operations for copper networks, including Cat 5e and Cat 6 cabling.
- Pulled and terminated variety of cables. Dressed and punched down cables on patch panels ensuring the best possible aesthetic.
Medical Billing Specialist
Precise Lien Services
Porter Ranch, CA
08.2015 - 06.2017
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Identified and resolved patient billing and payment issues.
- Managed collections claims for unpaid bills against estates of debtors.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Determined prior authorizations for medication and outpatient procedures.
- Located errors and promptly refiled rejected claims.
- Trained new employees on multiple medical billing programs and data entry software.
Education
High School Diploma -
Alliance Tennenbaum Family Technology High School
Los Angeles, CA06.2013
Associate of Science - Business Administration
California State University - Los Angeles
Los Angeles, CASkills
- Project Management
- Written/Verbal Communication
- Remote Support Management
- Issue Analysis
- Skilled Maintenance and Repair
- Attentive to detail
- Team Player
- Microsoft Windows and Office
- Troubleshooting Network and Technical Issues
- Organizational Skills
- Customer Service Support
- Worker Training
- Repair Requirements Determination
- OSHA Compliance
- Construction Methods
- System Configuration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Low Voltage Foreman
LV Integrated
10.2021 - Current
Lead Technician
High-Tech Systems
02.2020 - 09.2021
Low Voltage Technician
Pinnacle Communications
06.2018 - 02.2020
Medical Billing Specialist
Precise Lien Services
08.2015 - 06.2017
High School Diploma -
Alliance Tennenbaum Family Technology High School
Associate of Science - Business Administration
California State University - Los Angeles
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