Christian Orem
New Brunswick,New Jersey
Summary
Proactive front-end manager and cashier with a proven track record in helping customer experiences and mentoring staff. Great in resolving issues and implementing efficient processes, contributing to a significant reduction in customer wait times. Dynamic food service professional with a strong focus on customer satisfaction and teamwork. Experienced in training staff and optimizing service efficiency during peak hours. I am a really friendly and funny person and always make sure a customer has the best quality service.
Overview
3
3
years of professional experience
Work History
Restaurant Busser / Food Runner
Oldestone Steakhouse
New Hope, PA
06.2025 - 08.2025
- Cleared and reset tables promptly to ensure efficient dining experience for guests.
- Assisted servers in delivering food and beverages, enhancing customer service quality.
- Maintained cleanliness of dining area and service stations to meet health standards.
- Collaborated with kitchen staff to expedite order delivery during peak hours.
- Helped sign in customers
- Stayed until very late closing hours almost every shift.
Front End Manager and Cashier
Pennington Quality Market
Pennington, NJ
05.2022 - 08.2024
- Oversaw daily front-end operations, ensuring customer satisfaction and efficient service delivery.
- Trained and mentored staff on best practices in customer engagement and checkout procedures.
- Implemented improvements in checkout processes, reducing wait times for customers during peak hours.
- Resolved customer inquiries and complaints promptly, reinforcing loyalty and trust in market services.
- Tracked when staff came in and wrote daily reports on how the day went.
- Closed down the store turning off light and making sure the store was locked and safe.
- Also Trained in costumer service desk, counting cashier money and safely putting away. Also helping taking phone calls, and costumers problems.
- Very well trained talking to people and being social.
- Chose where staff should work for the day when coming in for shift, and moved around staff if needed.
Education
Bachelor of Arts - Product Design / Graphic Design
Rutgers University
New Brunswick, New Jersey, NJ05-2028
Skills
- Excellent teamwork
- Adaptable to change
- Heavy lifting
- Ability to lift heavy items
- Table bussing
- Flexible schedule availability
- Maintaining cleanliness
- Polite demeanor
- Server support
- Good staff supervision
Timeline
Restaurant Busser / Food Runner
Oldestone Steakhouse
06.2025 - 08.2025
Front End Manager and Cashier
Pennington Quality Market
05.2022 - 08.2024
Bachelor of Arts - Product Design / Graphic Design
Rutgers University