Christian Overby
Henderson,NC
Summary
Inspired and passionate about helping their community, graduated from Henderson Collegiate High School in June of 2023 and now attending NC State as a freshman pursuing a degree in Textile Marketing and Management. Eager to support and create positivity in the community, as demonstrated by working over a year as a cashier and customer service associate and completing over 72 hours of volunteer community service all while maintaining a weighted school GPA of 4.0
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Catering
Undergrads Catering
09.2023 - Current
- Work in team focused environment preparing events and showing hospitality
- Prepare and serve food to patrons of events
- Collaborate with coworkers in different roles so that events go smoothly
- Make sure every customer is left satisfied with service.
- Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests
- Cleaned and maintained work areas, equipment and utensils
- Maintained flexible work schedule to meet event needs
- Inspected catering equipment and utensils regularly to manage wear and tear
- Arranged furniture and added decorations to assist in setting up for catering events
- Assisted in preparation and presentation of food, ensuring high-quality standards were maintained
- Pushed, pulled and transported large loads and objects
- Maintained high personal grooming standards and uniform presentation
- Collaborated with team members to execute seamless catering events for clients
Customer Service Associate Cashier
Roses Variety Stores
Henderson, NC
05.2022 - 08.2023
- Managed cash and debit transactions with high accuracy and attention to details
- Engaged with customers in friendly and welcoming manner with high satisfaction rate
- Skilled in improving store environment by restocking shelves and returning items to their original place to make store look neat and items easy to find for customers
- Collaborated closely with coworkers to ensure customers are serviced well and got through lines efficiently in timely manner.
- Managed over 20 customer calls and store announcements in one day
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Worked closely with shift manager to solve problems and handle customer concerns
Education
High School Diploma -
Henderson Collegiate High School
Henderson, North Carolina 01.2019 - 05.2023
Marketing And Management
North Carolina State University
Raleigh, North Carolina 01.2023 - Current
Skills
Experience in usage of multiple AI engines
Agreeable personality that is friendly to coworkers and makes customers feel content
Organization and arrangement of merchandise to make shelves look tidy
Written and verbal communication
60 wpm typing
Ability to conduct fast research of multiple topics from experience in college research
Experience in usage of VPNs
Experience in usage of multiple AI engines
Catering background
Event Catering
Hospitality and Catering
Volunteer Experience
- ACIM, Summer 2021, Coordinated packing boxes and distributed them to the loading station., Loaded cars at food bank with food packaged carefully.
- Local Boys and Girls club, Summer 2021, Assisted staff in activities for members of the Boys and Girls club such as:, Organizing tables and setting up rooms to be occupied., Took leadership roles to be the leader of groups and make sure everything is coordinated well and everyone is safe., Aiding staff in providing materials and food to members of the club.
Timeline
Catering
Undergrads Catering
09.2023 - Current
Marketing And Management
North Carolina State University
01.2023 - Current
Customer Service Associate Cashier
Roses Variety Stores
05.2022 - 08.2023
High School Diploma -
Henderson Collegiate High School
01.2019 - 05.2023