Christian Padilla

• Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
• Optimized system performance by monitoring and adjusting chemical levels in the water supply.
• Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
• Collaborated with colleagues to maintain a safe working environment while performing various tasks in the field or plant operations.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Assigned non emergency medical transportation for members

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• receive high call volume, at times 300 plus calls resolve customer complaints, activate phones, resolve tech related issues

• Managed cross-functional teams to ensure projects were completed on time and within budget.
• Coordinated with internal departments to allocate necessary resources, ensuring timely availability for ongoing projects.
• Improved project efficiency by streamlining processes and implementing time-saving tools.
• Increased customer satisfaction by addressing concerns promptly and delivering timely

Dispatched a team of 100 plus professionals. Took necessary steps to meet customer needs and effectively resolve service issues. Receive high volume of calls from industry seeking our services. Resolve guest complaints promptly. Dispatch inspectors where inspections where required. Equip inspectors with tools to preform inspections. Handled IT related problems and fixed them in a timely matter. Stocked bathrooms with missing items. Performed inventory, receive new equipment/supplies and organize them in the storage room.