CHRISTIAN PARES CORREA
Miami,FL
Overview
8
8
Years of Sales and Retail Customer Service
Work History
Retail Service Associate
Xfinity Store by Comcast
Miami, FL
08.2023 - 07.2025
- Conducted day-to-day store operations, such as conducting inventory counts, and receiving mobile devices from vendors such as Apple, Samsung, Google, and Motorola.
- Provided technical support to Xfinity mobile customers, such as setting up their devices, installing VPNs, and additional company-related software, while advocating for brand loyalty.
- Utilized CRM enterprise software tools to track customer interactions, resolve billing inquiries, and address other types of escalations.
- Ensured compliance with company policies and procedures by attending weekly meetings with upper management.
Loan Specialist
OneMain Financial Services
Miami, FL
07.2019 - 12.2020
- Effectively multitasked and adapted to the dynamic demands of the role.
- Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals.
- Managed the life cycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations.
- Engaged with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems.
- Exhibited passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
- Educated customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.
Retail Sales Consultant
T-Mobile Corporate Store
Miami, FL
09.2017 - 09.2018
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Listened to customers to understand needs and refer to optimal services.
Home Theater Specialist
Best Buy
Miami, FL
10.2015 - 02.2017
Hardware Sales Associate
The Home Depot
Miami, FL
11.2013 - 09.2015
Education
High School Diploma - undefined
06.2013
Skills
- Goal-oriented Mindset
- Reliable and Adaptive Mindset
- Excellent Communication
- Multitasking
- Time management
- Technical troubleshooting
- Systems and software expertise
- Sales support
- Regulatory compliance
- Problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments And Awards
I was awarded Employee of Month awards, while I was working at Comcast, I can present these upon request.
Timeline
Retail Service Associate - Xfinity Store by Comcast
08.2023 - 07.2025
Loan Specialist - OneMain Financial Services
07.2019 - 12.2020
Retail Sales Consultant - T-Mobile Corporate Store
09.2017 - 09.2018
Home Theater Specialist - Best Buy
10.2015 - 02.2017
Hardware Sales Associate - The Home Depot
11.2013 - 09.2015
Miami Sunset Senior High School - High School Diploma,