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Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Experienced with managing outbound calls to provide exceptional customer service and support. Utilizes effective communication techniques to foster positive interactions and resolve issues efficiently. Knowledge of CRM systems and call center protocols ensures streamlined operations and customer satisfaction. Customer service professional recognized for delivering high standards and achieving results in outbound call environments. Leveraged expertise to enhance customer satisfaction and maintain call quality standards. Known for strong collaboration, adaptability, and focus on team success. Proficient in persuasive communication and time management.

Dynamic and results-driven professional with a proven track record of rapid advancement in the hospitality industry, achieving the role of General Manager within one year of starting as a crew member. Demonstrated exceptional leadership and resilience during the challenges of the 2020 COVID pandemic, successfully stepping into the General Manager position following the previous manager's departure. Recognized for strong operational oversight and team management skills, consistently driving performance and enhancing customer satisfaction. Authorized to work in the U.S. for any employer, committed to excellence and passionate about fostering high-performing teams.

Marianne Kane

Summary

Overview

Work History

Marshalls
Parrish, FL

Job overview

The Island
North Smithfield, RI

Job overview

Brunetti Realty LLC
Warwick, RI

Job overview

Southwest Airlines

Job overview

Education

SWA Headquarters
Dallas, TX

Sweeney School of Cour Reporting
Providence, RI

Bryant University
Smithfield, RI

Skills

Certification

Timeline

Retail Sales Associate/Cashier/Customer Service

Licensed Real Estate Agent

Kitchen Manager/Server/Bartender

Flight Attendant

SWA Headquarters

Sweeney School of Cour Reporting

Bryant University

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Summary

Overview

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Job overview

Education

SWA HeadquartersDallas, TX

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Skills

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Retail Sales Associate/Cashier/Customer Service

Licensed Real Estate Agent

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SWA Headquarters

Sweeney School of Cour Reporting

Bryant University

Similar Profiles

Donna GuthrieDonna Guthrie

Debra LugoDebra Lugo

THERESA BRECHEENTHERESA BRECHEEN

Melissa MorrisonMelissa Morrison

Marshalls
Parrish, FL

The Island
North Smithfield, RI

Brunetti Realty LLC
Warwick, RI

SWA Headquarters
Dallas, TX

Sweeney School of Cour Reporting
Providence, RI

Bryant University
Smithfield, RI