Hi, I’m
Marianne Kane
Legal Assistant/Flight Attendant/Customer Service
Wimauma,FL
Summary
- Customer-driven individual with dynamic safety and service skills
- Highly reliable and compassionate with strong safety and service skills.
- Effective in diffusing volatile situations.
- Known for best-in-class customer service and top-notch friendliness.
- Detail-oriented team player with strong organizational skills.
- Proficient in critical thinking with exceptional listening experience.
- Nurturing and caring.
Overview
26
years of professional experience
3
Certifications
Work History
MarshallsParrish, FL
Retail Sales Associate/Cashier/Customer Service
11.2023 - 01.2024
Job overview
- Temporary Holiday Position/Part Time
The IslandNorth Smithfield, RI
Kitchen Manager/Server/Bartender
07.2013 - 10.2023
Job overview
- Bar/Restaurant - Food Set up, Server, Bartender - Summer Position 2023
Brunetti Realty LLCWarwick, RI
Licensed Real Estate Agent
07.2021 - 07.2023
Job overview
- Licensed Real Estate Agent assisting in 5 home sales
Southwest Airlines
Flight Attendant
05.1998 - 11.2018
Job overview
- Flying Lead Flight Attendant responsible for supervising Unaccompanied Minors
- Working as a team to ensure safety
- First Responder for all medical problems
- Utilizing conflict resolution and critical thinking skills for passengers as well as in the event of an emergency.
Education
SWA HeadquartersDallas, TX
4-week intense training in Flight Attendant Training
05.1998
Sweeney School of Cour ReportingProvidence, RI
Trade School Court Reporting
06.1984
Bryant UniversitySmithfield, RI
from Courses in Accounting
Skills
- Typing (10 years)
- Administrative Experience
- Conflict Management
- Host/Hostess
- Time Management
- Market Analysis
- Property Management
- Negotiation
- Property Leasing
- AED Certification (10 years)
- CPR Certification (10 years)
- Fair Housing Regulations (2 years)
- Computer skills
- Hospitality
- English
- Customer service
- Microsoft Outlook
- Accounting
- Word processing
- Filing
- Office management
- Multi-line phone systems
- Microsoft Office
- Microsoft Excel
- Customer Support
- Quick Learner
- Patience and Empathy
- Cleanliness and hygiene
- Cash Handling Accuracy
- Goal-oriented mindset
- Dependability
- Returns processing
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Decision-Making
- Engaging with Diverse Customers
- Dispute Mediation
- Reliability and punctuality
- Strong Work Ethic
Certification
- RI Real Estate L
- AED Certification
- Florida Driver's License
- CPR Certification
Timeline
Retail Sales Associate/Cashier/Customer Service
Marshalls
11.2023 - 01.2024
Licensed Real Estate Agent
Brunetti Realty LLC
07.2021 - 07.2023
Kitchen Manager/Server/Bartender
The Island
07.2013 - 10.2023
Flight Attendant
Southwest Airlines
05.1998 - 11.2018
SWA Headquarters
4-week intense training in Flight Attendant Training
Sweeney School of Cour Reporting
Trade School Court Reporting
Bryant University
from Courses in Accounting