Summary
Overview
Work History
Education
Skills
Languages
Profile
Timeline
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CHRISTIAN PATINO MElGUIZO

CHRISTIAN PATINO MElGUIZO

North Bergen,NJ

Summary

Dynamic bilingual professional with extensive experience at Amazon, adept in customer service and support. Demonstrates exceptional communication skills and empathy, excelling in high-pressure environments. Proven track record of enhancing customer satisfaction and streamlining order management processes.

Overview

3
3
years of professional experience

Work History

Amazon Locker Associate

Amazon
Edgewater, NJ
10.2023 - Current

- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Assist customers with questions they may have.
- Work through problem-solving scenarios for customers.
- Maintain a clean, safe, and organized workspace.
- Manage responsibilities for a Locker+ location, including opening and closing site.

Customer Service Cashier

Home Depot
Secaucus, NJ
04.2022 - Current
  • Costumer Service.
  • Make contracts for clients to rent vehicles and tools.
  • I work in different departments as a Lot Associate, Tool Rental Associate, and as a Receiving Associate and I am currently part of the cashier department.

Fulfillment Center Warehouse Associate

Amazon
Teterboro, New Jersey
10.2021 - 02.2023

- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
- Troubleshoot problems

Education

Comunicación y lenguajes - audiovisuales

Universidad de Medellin
Medellín, Colombia
01.2018

Skills

  • Languages & Communication:

    Bilingual (English & Spanish)
    Fluent in English (C1/C2)
    Technical Writing
    Public Speaking

  • 🔹 Hard Skills
    - Customer Service & Support
    - Conflict Resolution
    - Multitasking & Time Management
    - Microsoft Office (Excel, Word, Outlook)
    - Live Chat & Email Support
    - Knowledge of Amazon Policies & Procedures
    - Order Management & Processing
    - Troubleshooting & Problem-Solving
  • 🔹 Soft Skills
    - Strong Communication Skills
    - Empathy & Active Listening
    - Patience & Adaptability
    - Positive Attitude & Professionalism
    - Ability to Work Under Pressure
    - Teamwork & Collaboration
    - Attention to Detail
    - Conflict Resolution & Negotiation

Languages

English, B2

Profile

Graduated from the University of Medellín, Colombia, with an audiovisual production emphasis. Organized, reliable, effective, disciplined, curious, creative, willing to grow and provide stability in the face of new job challenges.

Timeline

Amazon Locker Associate

Amazon
10.2023 - Current

Customer Service Cashier

Home Depot
04.2022 - Current

Fulfillment Center Warehouse Associate

Amazon
10.2021 - 02.2023

Comunicación y lenguajes - audiovisuales

Universidad de Medellin
CHRISTIAN PATINO MElGUIZO