CHRISTIAN PHILLIPS
2605 Fruehauf Rd. Richmond,Va
Summary
Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
5
5
years of professional experience
Work History
Food Expeditor/Food Runner
Great American Ranch
05.2023 - 08.2023
- Assisted preparation of food plates, overseeing quality and appearance.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Maintained speed of service for food orders while minimizing errors and complaints.
Cashier
Bass Pro Shops
06.2022 - 08.2022
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Encouraged customers to make additional purchases and suggested relevant items
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Greeted customers warmly and offered assistance
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Introduced promotions and sale opportunities, enticing customers
- Opened and closed cash registers, balanced cash drawers, and made deposits.
Sales Associate
03.2018 - 08.2021
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Promoted visual presentation standards by keeping store replenished
- Opened and closed cash registers, balanced cash drawers, and made deposits
- Cultivated relationships with new and existing customers to drive sales
- Followed checklist to complete retail store opening and closing activities
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Education
Bachelor of Science - Accounting And Information Systems
Virginia Polytechnic Institute And State University
Blacksburg, Va05.2026
High School Diploma -
Hermitage High School
Henrico, Va06.2022
Skills
- Product and Service Sales
- Billing and Payment Processing
- Adapt to Diverse Groups
- Customer Satisfaction
- Company Quality Standards
- Time Management
Timeline
Food Expeditor/Food Runner
Great American Ranch
05.2023 - 08.2023
Cashier
Bass Pro Shops
06.2022 - 08.2022
Sales Associate
03.2018 - 08.2021
Bachelor of Science - Accounting And Information Systems
Virginia Polytechnic Institute And State University
High School Diploma -
Hermitage High School
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