Christian Portela
Little Elm,Texas
Summary
Driven worker with 3 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Quickly adapted to high-pressure situations, demonstrating strong work ethic and team collaboration, significantly improving productivity and service speed.
Overview
3
3
years of professional experience
Work History
Busser, Hostess, Food Runner
Mario's Mexican and Salvadorian
06.2021 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
High School Diploma -
Panther Creek High School
Frisco, TX05.2024
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Quick Learner
- Strong Work Ethic
- Exceptional communication
Timeline
Busser, Hostess, Food Runner
Mario's Mexican and Salvadorian
06.2021 - Current
High School Diploma -
Panther Creek High School
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