Motivated professional demonstrating strong work ethic and adaptability in dynamic environments. Proven ability to work independently and acquire new skills rapidly. Exceptional interpersonal skills foster collaboration and enhance team effectiveness. Committed to addressing challenges and driving team success.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Valley Health-Winchester Medical Center
Winchester, VA
05.2022 - Current
Documented patient medical histories and vital signs for examinations.
Coordinated patient scheduling and managed appointment reminders effectively.
Supported physicians during examinations and minor surgical procedures, enhancing care delivery.
Maintained accurate electronic health records to ensure regulatory compliance.
Trained new staff on clinic procedures to uphold operational standards.
Organized charts, documents, and supplies to streamline clinic workflow.
Administered medications and educated patients on treatment plans as directed by physicians.
Ensured examination rooms remained clean and ready for incoming patients.
Triage Tech
WVU Heart & Vascular Institute
Winchester, VA
11.2016 - 05.2022
Assisted clinic health care providers and Clinic Manager in providing direct patient care.
Maintained regular and consistent attendance at work to meet department needs.
Obtained vital signs and record patient data in accurate, legal and appropriate manner.
Ensured accurate and timely patient flow by all Medical Assistants.
Prepared treatment rooms and patients for examination.
Demonstrated flexibility with various work schedules.
Greeted patients and prepared for examination by provider.
Listened to complaints from patients regarding services rendered.
Delivered compassionate support, attention and assistance to patients and families.
Maintained regulatory requirements, nursing and office policies, procedures and standards.
Documented in medical record appropriately and timely.
Entered appropriate information into electronic record.
Prioritized and worked effectively under pressure to meet strict deadlines.
Greeted patients and assisted patients to examination rooms.
Demonstrated commitment to life-long learning and field.
Obtain IV access for nuclear testing.
Travel to multiple different offices, as needed, for adequate patient care.
Emergency Room Technician
Haymarket Medical Center
Haymarket, VA
05.2010 - 11.2018
Delivered comprehensive care to adults and pediatric patients in emergency, medical, surgical, and orthopedic settings.
Monitored vital signs and communicated changes to nursing staff and healthcare team.
Conducted patient assessments in fast-paced emergency room environment.
Assisted medical staff during procedures and supported patient care tasks.
Maintained organization of medical supplies to enhance operational efficiency.
Documented patient information accurately in electronic health records.
Educated patients and families on post-treatment care and management plans.
Responded swiftly to emergencies, providing critical life-saving measures when necessary.
ER Technician
Valley Health-Winchester Medical Center
Winchester, Virginia
08.2009 - 08.2018
Assessed patient conditions in fast-paced emergency room environment.
Monitored vital signs and reported changes to healthcare team for timely interventions.
Educated patients and families on post-treatment care instructions to enhance recovery.
Provided emergency life-saving measures for cardiac arrest, respiratory failure, and shock victims.
Maintained organized medical supplies to ensure operational efficiency.
Documented patient information accurately in electronic health records in compliance with hospital policy.
Conducted daily rounds to observe patient conditions and provide necessary support.
Collaborated with nursing staff to deliver quality patient care and improve processes.
Education
Certified Nursing Assistant -
LFCC
VA
WINCHESTER MEDICAL CENTER
Winchester, VA
NOVANT HEALTH
VALLEY HEALTH
NOVANT HEALTH
VALLEY HEALTH
Skills
Patient assessment and monitoring
Emergency care and procedures
IV access and therapy
Electronic health records management
Medical terminology proficiency
Healthcare coordination and facilitation
Crisis and trauma management
Patient education and teaching
Regulatory compliance adherence
Effective communication skills
Team collaboration and support
Time management efficiency
Problem-solving abilities
Customer service excellence
Geriatric and pediatric care
Airway management techniques
Oxygen therapy administration
Orthopedic splinting application
EKG interpretation and monitoring
Cardiopulmonary resuscitation (CPR)
Patient transport coordination
Diagnostic testing proficiency
Substance abuse care strategies
Patient registration processes
Endocrine, neurological, and respiratory care expertise
Skin grafting
Facial reconstruction
Reconstructive surgery
Scar revision
Breast augmentation
Botox cosmetics
Informed consent
Compassionate care
Implant selection
Trauma surgery
Wound management
Postoperative follow-up
Breast reconstruction
Tissue repair
Reference
Charlene Smedley RN - 540-671-1580
Kimberly Miller WVU surgical supervisor. 304-582-8305
Cathy Woelfel - Valley Health Home Health LPN. 540-247-4196