Christian Ramirez

• Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
• Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement
• Experience executing daily/weekly workload to support business priorities and deliver on sales goals

Collaboration with multiple people on projects inside the Collective with strict project deadlines. Leveraged social media to advertise and ensure maximum reach for new clothing materials.

• Actively listen to customers to provide them unique solutions that simplify and organize their lives while following Verizon’s rules and procedures
• Able to identify a problem with customers' devices or recent account changes and to have a solution while still paying attention to the customer’s initial need
• Create personal connections with customers with the newest technology and give them confidence in the best things to enjoy their device.

• Efficiently and effectively recovering and storing goods indoors following Amazon’s internal processes and procedures
• Sort customers’ orders ensuring a high level of quality and productivity
• Accurately sort customers’ orders to ensure customers' high expectations were met
• Relocate products using a pump trunk and moving parcels with pallet jacks while following strict safety, quality and production standards
• In the process of my ten months at Amazon I have won many Productivity and Quality achievements and exemplified great customer service and shown growth as a team player and towards being a leader for others.