Christian Ramos

• Picked customer orders using handheld scanners and warehouse picking systems at Amazon.
• Packed merchandise for shipment while following Amazon quality and labeling standards.
• Stowed incoming inventory in assigned bins using Amazon warehouse procedures.

Owner / Dog Care Professional — K9 Cruisers

• Provided safe, reliable dog walking, boarding, daycare, drop-in visits, and pet care services.
• Supervised groups of dogs with varying personalities, behaviors, and needs while maintaining a safe and controlled environment.
• Handled feeding, medication routines, exercise, cleaning, and individualized care according to client instructions.
• Maintained a clean, organized, and safe environment for dogs in my care.
• Built strong relationships with customers through dependable service, communication, and attention to their pets’ needs.
• Managed daily operations of a dog-care and pet services business, including scheduling, customer service, and client communication.
• Managed business logistics, appointments, payments, and day-to-day problem solving.
• Demonstrated strong time-management, responsibility, customer-service, and animal-handling skills.
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• Interior Plantscaper — Plant Design & Delivery
• Designed and installed indoor plant displays for residential and commercial spaces.
• Selected plants, containers, and arrangements based on the customer’s space, lighting, and design preferences.
• Installed and arranged plants to create attractive, functional indoor environments.
• Provided ongoing plant care, including watering, pruning, cleaning, and maintenance.
• Worked directly with customers to understand their needs and provide professional recommendations.
• Provided professional customer service and ensured customer satisfaction with completed installations.
• Delivered and safely transported plants, planters, and related materials to customer locations.
• Managed deliveries and installations efficiently while meeting scheduled appointments and deadlines.
• Maintained a clean, organized work area and handled plants and equipment with care.
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NYC Bus Operator

• Transported passengers safely, efficiently, and professionally while adhering to scheduled routes and service times.
• Safely operated large passenger buses on assigned routes throughout New York City.
• Followed all traffic laws, MTA policies, and safety procedures while operating in heavy urban traffic.
• Maintained a safe and comfortable environment for passengers while operating the vehicle.
• Managed challenging traffic, weather, road conditions, and unexpected situations while maintaining composure.
• Provided courteous and professional customer service to passengers from diverse backgrounds.
• Assisted passengers with route information, stops, transfers, and general service questions.
• Conducted pre-trip and post-trip inspections to identify safety or mechanical concerns.
• Communicated effectively with dispatch and supervisors regarding delays, incidents, and operational issues.
• Maintained accurate records and promptly reported accidents, vehicle issues, and other incidents.
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