Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christian Reeves

Lewisville,TX

Summary

Hardworking and passionate job seeker with strong adaptation skills eager to secure an entry-level RV Service Technician position. Ready to help team achieve and exceed company goals. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing and eager to take on added responsibilities to meet team goals. Reliable trainee RV service technician bringing enthusiasm for the lifestyle and stamina necessary to tackle any task.

Overview

5
5
years of professional experience

Work History

Case Manager

Family Gateway
03.2023 - Current
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Monitored program performance and outcomes for successful delivery of services.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.

Dispatch Agent

Coach-Net
06.2022 - 03.2023
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Utilized customer feedback to improve customer service.
  • Ensured compliance with federal regulations governing transportation safety, hazardous materials handling, and driver qualifications at all times.
  • Received new orders, prepared documentation, and assigned personnel.
  • Maintained up-to-date knowledge of industry trends, competitor strategies, and emerging technologies within the recreational vehicle market.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Shift Supervisor

Starbucks Coffee Company
06.2022 - 03.2023
  • Helped store management meet standards of service and quality in daily operations.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied security, safety and loss prevention strategies during shifts.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Intake Coordinator

Oklahoma County Court Services
10.2019 - 06.2021
  • Supported office staff and operational requirements with administrative tasks.
  • Performed intake interviews with newly sentenced defendants to determine appropriate community service placement
  • Addressed concerns and complaints made by either defendants and/or community service partners to ensure the success of the defendant and preserve relationships with our partners
  • Increased efficacy of program by building new relationships with local non-profit, thus increasing available network for defendant placement

Classifications Officer

Oklahoma County Sheriff’s Office
11.2018 - 09.2019
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Attended to feeding, housing and physical well-being of inmates.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Analyzed prisoner intake data to determine appropriate placement within facility
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Monitored and approved any inmate movement within facility

Education

High School Diploma -

Elsie Allen High School
Santa Rosa

Bachelor of Arts - Anthropology

Arizona State University
05.2025

Registered RV Service Technician -

NRVTA
Athens
04.2024

Skills

  • Written and verbal communication
  • Resource Identification
  • Records Management
  • Cost Estimation
  • Mechanical Aptitude
  • Safety Compliance
  • Task Prioritization
  • Microsoft Office
  • Customer Service

Languages

Italian
Elementary
American Sign Language
Limited Working

Timeline

Case Manager

Family Gateway
03.2023 - Current

Dispatch Agent

Coach-Net
06.2022 - 03.2023

Shift Supervisor

Starbucks Coffee Company
06.2022 - 03.2023

Intake Coordinator

Oklahoma County Court Services
10.2019 - 06.2021

Classifications Officer

Oklahoma County Sheriff’s Office
11.2018 - 09.2019

High School Diploma -

Elsie Allen High School

Bachelor of Arts - Anthropology

Arizona State University

Registered RV Service Technician -

NRVTA

Similar Profiles

CREATE PROFILE
Christian Reeves