Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christian Resto

Enola,PA

Summary

Enthusiastic Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Skilled Manger with 5 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.

Overview

18
18
years of professional experience

Work History

General Manager

Aramark
New Oxford, PA
11.2021 - Current
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Administered employee discipline through verbal and written warnings.
  • Guided management and supervisory staff to promote smooth operations.
  • Created schedules and monitored payroll to remain within budget.
  • Supervised employees through planning, assignments and direction.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Led employee evaluations with constructive feedback to boost performance.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Tracked monthly sales to generate reports for business development planning.

Custodial Manager

Aramark
Enola, PA
03.2020 - 11.2021
  • Organized supplies for efficient use based on expected customer needs.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Interacted pleasantly with clients and guests when performing daily duties.

Head Custodian

Aramark
Enola, PA
12.2015 - 03.2020
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Notified management of structural issues and major repairs.

Cook

Faccio Pizza
Guaynabo, PR
12.2005 - 09.2015
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Education

Associate of Applied Science - Business Administration

DeVry
Chicago, IL
01.2025

Skills

  • Polishing surfaces
  • Quality improvements
  • Equipment operations
  • Chemical handling
  • Staff management
  • Expense tracking
  • Staff evaluations
  • Cleaning practices
  • Employee training
  • Supply inventory management
  • Floor equipment operations
  • Verbal and written communication
  • Mentoring and training
  • Excels in team leadership
  • tracking financing platform
  • Proficient in Microsoft
  • Inventory tracking
  • Quality Assurance
  • Time management
  • Working collaboratively
  • Transcribing
  • Work ethic

References

Matthew Fields

717-526-9426

General Manager

fields-matthew@aramark.com

Chad Reigle

717-303-9830

General Manager

reigle-chad@aramark.com

Timeline

General Manager

Aramark
11.2021 - Current

Custodial Manager

Aramark
03.2020 - 11.2021

Head Custodian

Aramark
12.2015 - 03.2020

Cook

Faccio Pizza
12.2005 - 09.2015

Associate of Applied Science - Business Administration

DeVry

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Christian Resto