Christian Rizo
Dickson,TN
Summary
Highly knowledgeable Entry Level Automotive Technician with an excellent understanding of automotive repair procedures. Skilled in troubleshooting various automotive problems and possesses a solid track record of meeting customer needs. Has experience working in fast-paced environment and knowledge of various auto repair tools.
Overview
8
8
years of professional experience
Work History
Automotive Service Technician
Firestone Complete Auto Care, BRO
Franklin, TN
04.2021 - Current
- Replaced worn parts such as belts, hoses, brakes, shocks and struts.
- Checked all systems of vehicles for proper functioning and diagnosed malfunctions using diagnostic equipment.
- Adjusted brakes, aligned wheels and performed wheel balancing operations to restore safe driving conditions.
- Inspected steering systems for wear on ball joints, tie rods and power steering units.
- Provided estimates of cost for needed repairs based upon labor time standards.
- Cleaned up work areas after completion of tasks so that they are orderly for the next job.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Removed old oil, replace filters and added correct amount of new [Type] oil.
Customer Service Cashier
LLowesHome Improvement
Franklin, TN
02.2020 - 03.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Host/Busser
Carrabba' Italia Grill
Franklin, TN
09.2018 - 12.2019
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Cashier
McDonald's Restaurant
Franklin, TN
05.2016 - 01.2018
- Greeted customers, answered questions and provided general information regarding menu items.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
Education
High School Diploma -
Centennial High School
Franklin, TN05-2019
Skills
-Working on various vehicle types
-Understanding of automotive technology
-Knowledge of various car parts
-Detail oriented
-Ability to learn quickly
-Excellent customer satisfaction rate
-Performed various automotive repair and maintenance tasks
-Troubleshooted issues with cars, vans and light trucks
-Assisted other stuff staff members when necessary
-Assisted General/Service managers with various administrative and clerical tasks on occasions
-Communication, Leadership, Problem solving, Customer Service, Critical thinking, Teamwork
Languages
Spanish
Professional
Timeline
Automotive Service Technician
Firestone Complete Auto Care, BRO
04.2021 - Current
Customer Service Cashier
LLowesHome Improvement
02.2020 - 03.2021
Host/Busser
Carrabba' Italia Grill
09.2018 - 12.2019
Cashier
McDonald's Restaurant
05.2016 - 01.2018
High School Diploma -
Centennial High School
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