Jadir Williams
Dnata
Orlando
1
Certification
7
years of professional experience
Results-driven professional with expertise in aviation operations and baggage handling. Demonstrated ability to enhance safety and efficiency while coordinating timely aircraft departures. Proven skills in problem-solving and conflict resolution, complemented by strong communication and time management capabilities. Dedicated to delivering outstanding service and fostering positive passenger experiences.
Work History
Ground Service Ramp Agent
2 Years 11 Months- Operated ground support equipment for aircraft loading and unloading.
- Coordinated baggage handling to ensure timely aircraft departures.
- Monitored safety protocols to maintain a secure ramp environment.
- Communicated effectively with flight crews and ground staff for operational efficiency.
- Trained new staff on ramp procedures and safety protocols.
- Followed strict security protocols while handling luggage, cargo and mail bags.
- Collaborated with team members to optimize workflow during peak hours.
IT Technician
2 Years 4 Months- Installed and configured computer hardware and software for end users.
- Provided technical support for network connectivity and issues.
- Assisted in troubleshooting system malfunctions and resolving user problems.
- Conducted regular system updates and patch management to ensure security.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Education
High School Diploma
Skills
Aircraft marshalling
Safety procedures compliance
Ramp security
Conflict resolution
Situational awareness
Employee training
Certification
- Aircraft loading supervisor (2024-)
Timeline
Ground Service Ramp Agent
Dnata
09.2023 - CurrentRead More
IT Technician
Global one networks
11.2019 - 03.2022Read More
University High School
High School Diploma
Read More