Christian Robin
Rochester Hills,MI
Summary
Results-oriented professional with experience at American Lending Finance, excelling in credit risk analysis and exceptional customer service. Demonstrated ability to improve loan processing efficiency and recover lost revenue, showcasing problem-solving and organizational skills. Adept at fostering positive relationships and maintaining high levels of compliance and data accuracy.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
American Lending Finance
02.2019 - Current
- Maintaining and updating company files, databases, and records.
- Processing loan applications, verifying information, and ensuring compliance.
- Assisting in the preparation of loan contracts and legal documents.
- Processed payments and applied to customer balances.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Counseled debtors on payment options and arranged installment agreements.
Food Service Worker
Buscemi's
11.2016 - 04.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Rochester High School
Rochester, MI06.2017
Skills
- Credit Risk Analysis
- Organization
- Problem solving
- Excel Spreadsheets
- Data Entry Documentation
- Report Analysis
- Data Evaluation
- Teamwork
Timeline
Administrative Assistant
American Lending Finance
02.2019 - Current
Food Service Worker
Buscemi's
11.2016 - 04.2017
Rochester High School
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