Christian Rodriguez
Dickinson,Texas
Summary
Seasoned Field Adjuster and Project Manager with a proven track record at Worley Catastrophe Response, showcasing expertise in property adjusting and exceptional organizational skills. Excelled in damage assessment and settlement negotiation, reducing loss ratios and ensuring timely claims processing. Proficient in Spanish and Xactimate, adept at leading diverse teams to exceed project goals and enhance customer satisfaction.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Adjuster
Worley Catastrophe Response
Hammond, Louisiana
11.2015 - Current
- Company Overview: Now known as Alacrity Solutions
- Adjusted claims for State Farm, Texas Windstorm, Texas Fair Plan, UPC, Liberty Mutual, USAA, Nationwide, Horace man, Geo-vera, State Auto, ASI, Scope only, Allstate, Homeowners of America & MSI as both a deployed and local two story steep bilingual claim representative
- Handled claims in office as claim representative
- Now known as Alacrity Solutions
- Visited claimant's homes or businesses to inspect damage, take photos and collect evidence for review by underwriters.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Reduced loss ratios through fair and prompt processing of claims.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
- Trained new adjusters on proper procedures used when examining losses.
- Traveled to customer sites to evaluate fallen trees, leaking roofs and other issues to create accurate cost estimations.
Roofing Supervisor
Valliant Installations LLC
Houston, TX
01.2024 - 02.2025
- Trained and monitored employees to teach daily tasks and improve performance.
- Inspected completed work to ensure conformance with specifications and adherence to standard codes.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Resolved customer complaints regarding quality of service in a timely manner.
- Kept production team moving forward for progress in daily site operations.
- Created work crew schedules and delegated assignments.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Ordered supplies needed for roofing projects from vendors or suppliers.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Church Volunteer
Saint John the Baptist Church
Alvin, TX
01.2015 - 02.2025
- Organized charity and fundraising events to raise money for great cause.
- Coordinated volunteers for various projects within the church such as food drives or volunteer days in impoverished areas.
- Planned and implemented appropriate program activities for children and adults.
- Served meals to homeless people in partnership with local charities during holidays or special occasions.
- Participated in group prayer sessions prior to each service held at the church.
- Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
Two Story Steep Assist
Worley Catastrophe Response
11.2015 - 03.2016
- Company Overview: Now known as Alacrity Solutions
- Assisted Senior Field Adjuster on CAT and Daily claim assignments
- Now known as Alacrity Solutions
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
- Set up ladders or scaffolding to safely access roof.
Project Manager
DAR Home Company
Alvin, Texas
05.2015 - 11.2015
- Developed leadership skills by coordinating and directing multiple tradesmen on job sites
- Obtained broad understanding of construction by roofing, remodeling, renovating, etc
- Organized and managed invoicing for company operations
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Drafted project construction schedule and updated as job progressed.
- Prepared cost estimates for projects of varying sizes.
- Conducted periodic inspections of job sites for quality and progress.
- Created team objectives and roles with specific goals outlined for each individual.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
Education
High School Diploma -
Alvin High School
Alvin, TX06-2015
Skills
- Proficient in Spanish
- Xactimate Proficiency
- Proficient in Excel
- Experienced with Symbility
- Estimating software
- Insurance regulations
- Damage assessment
- Claims investigation
- Organizational skills
- Time management
- Problem-solving abilities
- Settlement negotiation
- Customer service and support
- Claims settlement
- Property adjusting
- Property inspection
References
- David Rodriguez, Claims Manager, Worley, (832)-713-4786, Darodriguez@worleyco.com
- Lee Smith, Claims Manager, Alacrity Solutions, (601)-209-5833, Lee.smith@Alacritysolutions.com
- David Paulk, Claims Manager, Alacrity Solutions, (903)-312-8311, dapaulk@Alacritysolutions.com
Certification
- State Farm certification
- Texas Windstorm certification
- Allstate certification
- USAA certification
Languages
Spanish
Professional
References
References available upon request.
Timeline
Roofing Supervisor
Valliant Installations LLC
01.2024 - 02.2025
Field Adjuster
Worley Catastrophe Response
11.2015 - Current
Two Story Steep Assist
Worley Catastrophe Response
11.2015 - 03.2016
Project Manager
DAR Home Company
05.2015 - 11.2015
Church Volunteer
Saint John the Baptist Church
01.2015 - 02.2025
High School Diploma -
Alvin High School
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