Christian Rodriguez
Carmel,NY
Summary
Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment.
Overview
6
6
years of professional experience
Work History
Forklift Operator
Ace Endico
Brewster, NY
12.2023 - Current
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Positioned lifting devices to secure material or products for transport to designated areas.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Ensured safety procedures were followed when operating forklifts.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Secured loads on pallets to minimize damage and worker injuries.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Relocated goods from dock area to appropriate storage locations.
Sales Lead Keyholder
The Vitamin Shop
Brookfield, CT
02.2023 - 11.2023
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Answered customer inquiries regarding product features, pricing, and availability.
- Provided feedback to management on customer needs and preferences to improve product offerings.
- Maintained a neat, organized, and clean work area throughout the shift.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Handled returns and exchanges according to company policies.
- Processed payments using various methods such as credit cards or cash transactions.
- Greeted customers to determine wants or needs.
- Identified trends in customer shopping habits and communicated those findings to management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Participated in weekly team meetings to discuss upcoming promotions, events, and initiatives.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Resolved customer issues in a timely manner while maintaining professionalism at all times.
- Assisted customers in locating items within the store or online through use of technology resources.
Shift Leader
Dunkin Dounts
Kent, New York
01.2019 - 11.2022
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Identified needs of customers promptly and efficiently.
- Evaluated employee performance, delivering individualized feedback and praise.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Managed daily workflow and scheduled staff for adequate coverage.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Adhered to all health code regulations while preparing food items for customers.
- Set specific goals for projects to measure progress and evaluate end results.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Sliced fruits, vegetables and meats for use in food service.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Utilized POS system to receive and process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Restocked product displays based on demand and projected sales.
Education
Associate of Arts - Criminal Justice
Dutchess Community College
Poughkeepsie, NY05-2023
High School Diploma -
Carmel High School
Carmel, NY05-2019
Skills
- Forklift operation
- Inventory management
- Load securing
- Safety compliance
- Quality assurance
- RF scanner usage
- Customer service
- Coffee preparation
- Team coordination
- Point of sale
- Product knowledge
- Time management
- Conflict resolution
- Employee training
- Effective communication
Timeline
Forklift Operator
Ace Endico
12.2023 - Current
Sales Lead Keyholder
The Vitamin Shop
02.2023 - 11.2023
Shift Leader
Dunkin Dounts
01.2019 - 11.2022
Associate of Arts - Criminal Justice
Dutchess Community College
High School Diploma -
Carmel High School
Similar Profiles
Hunter VanHunter Van
Warehouse Worker at Ace EndicoWarehouse Worker at Ace Endico
Gary MillerGary Miller
CDL Truck Driver at Ace EndicoCDL Truck Driver at Ace Endico
Eric BrandtEric Brandt
Market Selector at Ace EndicoMarket Selector at Ace Endico
Joseph CozziJoseph Cozzi
General Utility Worker at Consolidated Edison of New YorkGeneral Utility Worker at Consolidated Edison of New York
Ivan PrymakIvan Prymak
Dance Artist – Ballroom, Cabaret, Folk at Fred Astaire Dance Studios - New YorkDance Artist – Ballroom, Cabaret, Folk at Fred Astaire Dance Studios - New York