Christian Ross
Columbus,OH
Summary
Recent graduate with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Kroger
Columbus, OH
05.2021 - Current
- Coordinating the ordering of produce items with the Produce-Floral Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Managing ordering deadlines/reducing shrink/damage.
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Oversee till audits and accounting when opening and closing the store.
- Relieve team associates for breaks and lunches.
- Cashiering and answering customer lane request when needed.
- Operating customer service desk for Ohio lottery, money orders, money transfers and various customer related inquiries or returns.
Cashier
Dorothy Lane Market
Kettering, Ohio
01.2019 - 09.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH08-2024
High School Diploma -
Dayton Early College Academy
Dayton, OH06-2020
Skills
- Product and service knowledge
- Money Handling
- Task Delegation
- Orientating and training
- Customer service and satisfaction
Timeline
Assistant Manager
Kroger
05.2021 - Current
Cashier
Dorothy Lane Market
01.2019 - 09.2020
Bachelor of Arts - Psychology
The Ohio State University
High School Diploma -
Dayton Early College Academy