Summary
Overview
Work History
Education
Skills
Timeline
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Christian Ruiz

Summary

Results-focused business leader with a successful background leading talented personnel towards a strong vision. Successful at engaging with staff by discussing sales performance, maintaining accountability, and acknowledging excellent performance. Driven to exceed quality and food safety standards while building a culture of care.

Overview

5
5
years of professional experience

Work History

Area Operations Manager

Chick-fil-A
02.2019 - Current
  • Ensures operational success on a day-to-day basis through coaching and developing a strong team of business-minded leaders.
  • Maintains a culture of Food Safety and Quality.
  • Responsible for growing profit through continuous training with existing employees.

Front-End Supervisor

Costco Wholesale Corporation
06.2022 - 09.2023
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed large teams to execute operations through daily sales of over $1.7M
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and member demands.
  • Partnered with staff-level management to curate systems to drive productivity through detailed and organized training.

Field Operations

Chick-fil-A Inc.
11.2020 - Current
  • Fulfilled travel assignments across The U.S. to assist in Restaurant grand openings in new and expanding markets.
  • Consulted new Operators and management teams on the effective execution of business operations.
  • Selected and led teams of Trainers from throughout the company to execute new-hire training.
  • Led teams to successfully produce consistent and quality service through grand opening sales of over $150K

Education

Bachelor of Arts - Business Law

Arizona State University
Tempe, AZ
05.2028

Associate of Applied Science - Business

Mesa Community College
Red Mountain
05.2026

Skills

  • Complex Problem-Solving
  • Leadership Development
  • Conflict Resolution
  • Guest Recovery
  • Financial Management
  • Systems Assessment and Improvement
  • Recruitment and Training

Timeline

Front-End Supervisor

Costco Wholesale Corporation
06.2022 - 09.2023

Field Operations

Chick-fil-A Inc.
11.2020 - Current

Area Operations Manager

Chick-fil-A
02.2019 - Current

Bachelor of Arts - Business Law

Arizona State University

Associate of Applied Science - Business

Mesa Community College
Christian Ruiz