Christian Sanders

• Maintained records on customers with mail forwarding and change of address requests.
• Sorted mail according to order of address appearance for easy access in field.
• Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
• Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
• Handled accurate cash payments for postage and incurred fees.
• Identified postage discrepancies and escalated for resolution to limit customer delays.
• Resolved complaints calmly and professionally to maintain customer satisfaction.
• Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Using scanner and computer software to track accountables.

• Provided prenatal care by monitoring mother and baby health, identifying potential health concerns and providing advice to support mothers.
• Educated mothers and families on pregnancy-related topics to inform and prepare for pregnancy, childbirth and newborn care.
• Assisted in over 50 successful births and provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers.
• Performed neonatal assessments by checking baby's vital signs and performing physical exams to determine overall health at birth.
• Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
• Managed fetal distress and delivery complications calmly to provide safety to mothers and babies.
• Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
• Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
• Monitored the health of mothers and babies post-delivery, providing guidance and support.
• Counseled patients and families on reproductive health and contraception.
• Assisted with postpartum care and provided guidance on postpartum recovery.

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