Brandi Wallace
CLINTON, NC,NC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
23
23
years of professional experience
Work History
Rural Carrier Associate
United States Postal Service, USPS
Clinton, NC
07.2018 - Current
- Delivered packages and letters to residential customers.
- Operated a vehicle in accordance with safety regulations.
- Checked incoming mail for proper postage and correct names and addresses.
- Assisted other carriers with their routes as needed during peak periods.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Ensured compliance with federal laws related to privacy protection.
- Collected signatures from recipients of registered mail items.
- Performed regular maintenance checks on assigned vehicle.
- Sorted mail to be delivered according to route and customer address.
- Scanned packages for delivery tracking.
- Provided friendly customer service at all times while delivering mail.
- Verified accuracy of addresses before delivering packages.
Assistant Manager
Dairy Queen
Clinton, NC
06.2001 - 02.2013
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
Financial Aid Student Worker
Sampson Community College
Clinton, NC
08.2004 - 07.2006
- Assisted with special projects as needed.
- Processed and reviewed financial aid documents, such as tax returns and FAFSA forms.
- Prepared documents for verification process.
- Provided customer service support via phone or email.
- Generated letters of notification when awards are made or denied.
- Assisted students with the completion of their financial aid applications.
- Performed administrative tasks such as filing paperwork and maintaining databases.
- Maintained accurate records of student information in accordance with university policies.
- Met incoming guests and clients, offering immediate assistance.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Answered telephones, directed calls, and took messages.
Education
Bachelor of Science - Business Administration
University of Mount Olive
Mount Olive, NC05-2014
Skills
- Computer Skills
- Clerical Skills
- Data Entry
- Customer Service
- Detail Oriented
- Interpersonal Skills
- Time Management Skills
Timeline
Rural Carrier Associate
United States Postal Service, USPS
07.2018 - Current
Financial Aid Student Worker
Sampson Community College
08.2004 - 07.2006
Assistant Manager
Dairy Queen
06.2001 - 02.2013
Bachelor of Science - Business Administration
University of Mount Olive
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