CHRISTIAN SARGENT
Atlanta,GA
Summary
Reliable and adaptable professional with strong experience in customer service, sales, security operations, and team leadership. Excel at thriving in fast-paced environments, managing high-volume work, and staying calm under pressure. Recently completed intensive Police Academy training enhancing de-escalation, problem-solving, and public service skills.
Overview
7
7
years of professional experience
Work History
Police Officer Recruit
Gwinnett County Police Department
Lawrenceville, GA
10.2023 - 05.2026
- Completed rigorous Police Academy training covering criminal justice, constitutional law, de-escalation techniques, report writing, and community policing.
- Gained hands-on experience supporting officers during active patrols and emergency response calls.
Licensed Auto Insurance Sales Agent
GEICO
Richardson, TX
05.2024 - 06.2025
- Provided consultative sales support, assessed client needs, and delivered tailored coverage recommendations.
- Consistently met sales targets through strong relationship building and lead conversion.
- Proactively resolved customer issues to maintain high retention and satisfaction.
Landscaper
Play Frisco
Frisco, TX
08.2023 - 02.2024
- Maintained public parks and recreational spaces, operating landscaping equipment safely while ensuring clean environments.
Customer Service & Sales Representative (Remote)
Verizon Wireless
Dallas, TX
04.2022 - 04.2023
- Delivered exceptional service in a high-volume call center, consistently exceeding performance metrics.
- Drove revenue through upselling and cross-selling while building customer loyalty.
Vault Worker & Turret Guard
Brinks, Inc.
05.2021 - 10.2021
- Handled secure cash vault operations and performed armed turret guard responsibilities.
- Upheld strict security protocols and maintained accuracy with high-value assets.
Management Trainee & Customer Experience Specialist
Chick-fil-A
Queens, NY
08.2019 - 03.2020
- Led front-line team operations and mentored staff to deliver outstanding customer service.
- Managed inventory, enforced safety standards, and improved workflow efficiency.
Education
High School Diploma - undefined
North Queens Community High School
01.2018
Skills
- Customer Service Excellence
- Sales & Upselling
- Conflict Resolution & De-escalation
- Team Leadership & Mentoring
- Security Operations
- Microsoft Office
- CRM Systems
Additional Experience
2020 – 2021: Supported family needs while completing freelance customer service and delivery roles.
Timeline
Licensed Auto Insurance Sales Agent
GEICO
05.2024 - 06.2025
Police Officer Recruit
Gwinnett County Police Department
10.2023 - 05.2026
Landscaper
Play Frisco
08.2023 - 02.2024
Customer Service & Sales Representative (Remote)
Verizon Wireless
04.2022 - 04.2023
Vault Worker & Turret Guard
Brinks, Inc.
05.2021 - 10.2021
Management Trainee & Customer Experience Specialist
Chick-fil-A
08.2019 - 03.2020
High School Diploma - undefined
North Queens Community High School