Veteran firearms specialist supervisor with a strong background in safety compliance and customer satisfaction. Proven ability to enhance operational efficiency and customer engagement through effective training and team collaboration. Expertise in problem-solving and team leadership, driving consistent improvements in performance metrics.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
firearms specialist supervisor
Lock and Load Miami Machinegun experience
Miami, Florida
04.2026 - Current
Supervised daily operations of machine gun experiences for customers.
Directed and supervised team of 5 employees, optimizing daily operations for effective service delivery.
Ensured safety protocols and regulations were strictly followed by all staff.
Monitored safety compliance during training sessions and rentals, ensuring risk mitigation and participant safety.
Trained new employees on equipment handling and customer service practices.
Ensured efficient tracking and organization of rental inventory, enhancing operational flow. of ammunition and accessories for efficient rental operations.
Collaborated with team members to improve customer experiences, leading to increased satisfaction.
Assisted in developing strategies aimed at improving customer satisfaction levels.
Maintained positive working relationship with fellow staff and management.
Team Supervisor
United States Marine Corps
san clemente, CA
11.2021 - 11.2025
Managed logistics and strict asset accountability for 1M+ of specialized federal equipment with 100% compliance
Executed rigorous risk managemnet and safety compliance protocols under high pressure conditions
maintained precise operational records,logs,and tracking reports for cross-functional team analysis.
Supervised daily operations ensuring compliance with military standards and procedures.
Collaborated with team members to execute mission objectives effectively.
Trained junior Marines on operational procedures and equipment usage.