Christian Sifuentes
Houston,TX
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Dedicated to listening to customer needs and preferences,Brings in-depth knowledge of product use and care requirements.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Oreily's Auto Parts
Houston , TX
04.2022 - 11.2024
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Inspected purchased items for defects before handing them over to customers.
- Answered customer inquiries regarding product features, pricing, and availability.
- Quickly resolved queries ensuring customer satisfaction.
- Placed special orders or called other stores to find desired items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Stocked shelves with merchandise according to company standards.
- Provided product information and answered customer questions.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Package Handler
Amazon
Houston, TX
01.2019 - 11.2020
- Sorted packages to appropriate slide, line or belt for final distribution.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Skills
- Customer service
- Sales reporting
- Product demonstration
- Inventory management
- Merchandise restocking
- Cash handling
- Communication skills
- Store maintenance
- Stocking and receiving
- Teamwork
- Cash register operation
- Truck unloading
Languages
Spanish
Limited
English
Full Professional
Timeline
Retail Sales Associate
Oreily's Auto Parts
04.2022 - 11.2024
Package Handler
Amazon
01.2019 - 11.2020