Manage regulatory compliance for the importation of petroleum, petrochemical, and metal products for major oil companies, financial institutions, and trading companies
Administer guidance to ensure importers conduct their business in compliance with US Customs and Border Protection regulations
Manage risk mitigation and trade audits for import and export transactions; develop, update, and enforce trade compliance policies and procedures
Develop and deliver internal and external trade compliance training
Maintain and prepare responses to Customs & Border Protection Form 28s, Requests for Information
Compose Protest in response to Form 29s, Notices of Action (Taken)
Successfully mitigated extensive penalties issued by Customs & Border Protection through submission of Petitions of Relief for Notices of Penalty or Liquidated Damages Incurred and Demand for Payment
Import Operations Manager
Charter Brokerage, LLC
02.2018 - 04.2023
Responsible for managing a team of Customs entry writers, ensuring superior import compliance (HTS, COO, Customs valuation, FTAs)
Implement team policies to improve processes and procedures to achieve the prescribed goals and company objectives
Coordinate onboarding of new clients, including process set-up and import compliance training, and manage client relations
Establishing procedures and developing controls to identify risk areas and eliminate risk of Customs penalties.
Vessel Imports Team Lead
Charter Brokerage, LLC
01.2017 - 01.2018
Oversee quality assurance operations by auditing high-risk import data such as: Classification, value, quantity, origin, timing of entry
Support top-priority accounts to stabilize operations and ensure certain needs are met
Overhauled document intake and knowledge management systems to ensure record keeping requirements complied.
International Trade Specialist
Charter Brokerage, LLC
01.2014 - 12.2016
Arrange Customs clearance for merchandise imported into the United States via Air, Pipeline, Rail, Truck, and Vessel
Review commercial documentation to ensure timely and accurate Customs import filing.