Christian Tenorio
Hiram,GA
Summary
Experienced information systems professional with over 6 years of demonstrated expertise in infrastructure engineering, identity and access management (IAM), and automation. Skilled in scripting and workflow automation using PowerShell and Python, with hands-on experience in Azure Active Directory (Microsoft Entra ID), Terraform, and orchestration platforms. Proven ability to design, implement, and optimize secure, scalable hybrid environments within the healthcare industry. Strong background in ITSM frameworks and ITIL-aligned processes, with a focus on driving operational efficiency, improving system reliability, and enhancing the overall user experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Infrastructure Engineer
PT Solutions
07.2023 - Current
- Collaborated hybrid-to-cloud migration project, transitioning core infrastructure and multiple VMs to Microsoft Azure.
- Configured and deployed Azure route tables and contributed to the development of a new network architecture.
- Collaborated with the Solutions Architect team to implement and deploy the Rubrik backup solution; served as the primary administrator post-deployment.
- Directed an EMR data migration initiative, successfully transitioning standard clinics to a new hospital partner environment.
- Identified and reduced unnecessary cloud expenditures by analyzing usage patterns in Azure Cost Manager, leading to measurable monthly cost savings across multiple resource groups.
- Developed and implemented a Power BI dashboard to centralize and visualize Azure spending across all business units, enabling proactive budget management and resource optimization
- Streamlined cost governance by setting up alerts, budgets, and tagging strategies within Azure, improving financial transparency and driving accountability across teams
Senior System Administrator
PT Solutions
04.2022 - 07.2023
- Led the organization-wide implementation, configuration, and integration of the FreshWorks ITSM platform, enhancing service delivery and incident tracking.
- Automated virtual machine updates using PowerShell and endpoint management tools like Tanium, improving patch compliance and reducing manual workload.
- Directed tech stack deployments for new clinic locations and collaborated cross-functionally to ensure successful infrastructure readiness for DeNovo expansions.
- Configured and maintained a PRTG network monitoring solution covering 500+ clinic networks, improving visibility and proactive incident response.
- Managed and maintained endpoint inventory by uploading and reconciling device data within the FreshWorks asset management platform, ensuring accurate tracking and lifecycle visibility across the organization.
Systems Administrator
Liberty Furniture Inc
08.2020 - 04.2022
- Administered and governed Group Policy Objects (GPOs) to enforce security standards and streamline system configurations across the enterprise
- Established a secure point-to-point (P2P) network connection for the new Chicago office, ensuring reliable connectivity and integration with core infrastructure.
- Served as an escalation point for high-priority support tickets, providing advanced troubleshooting and resolution across systems and networks.
- Designed and implemented workflow automations to reduce manual effort on recurring IT processes, improving team efficiency and ticket resolution times.
25 Bravo - Information Technology Specialist
US Army
12.2011 - 12.2019
- Used ticketing systems to manage and process support actions and requests.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Collaborated with cross-functional teams in high-pressure environments to support mission-critical operations and ensure seamless communication between units.
Skills
- Microsoft Cloud, Identity & Endpoint Management: Entra ID, Microsoft Intune, M365, SharePoint, MS Teams, Azure VMs, Active Directory
- Monitoring & Automation: PowerShell, PRTG Network Monitoring, Azure Automation, Power Automate, GitHub Actions, FreshWorks Orchestration, Tanium, Microsoft Intune, Windows Autopilot
- Virtualization & Data Protection: VMware vSphere / ESXi, Hyper-V, Citrix, Veeam Back up, Rubrik, Commonvault, Azure Back & Recovery
- Networking & Network Security: Cisco Meraki, Palo Alto Networks, Azure Firewall, pfSense, Radius, Cisco AnyConnect, Azure VPN, CATO VPN, Juniper, PRTG, Wireshark, phpIPAM,
- IT Service Management & Support Tools: ServiceNow, FreshWorks, Zendesk, TeamViewer, ScreenConnect (Connectwise), Slack, Jira, Tanium
- Windows Systems Administration: Group Policy Management, Windows Server Server 2012 R2, 2016, 2019
Certification
- AZ 900- Microsoft Azure Fundamentals
- AZ 104- Microsoft Certified: Azure Administrator Associate
- AZ 801-Windows Server Hybrid Advanced Services
- Network+ - CompTIA
- Security+ - CompTIA
- Cisco Certified Network Associate - Cisco
Timeline
Lead Infrastructure Engineer
PT Solutions
07.2023 - Current
Senior System Administrator
PT Solutions
04.2022 - 07.2023
Systems Administrator
Liberty Furniture Inc
08.2020 - 04.2022
25 Bravo - Information Technology Specialist
US Army
12.2011 - 12.2019
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