Christian Thompson
Ooltewah,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Inforce Portfolio Manager
Passerelle Partners
03.2020 - 02.2025
- Facilitated portfolio performance review
- Produced in-force models for clients existing life insurance policies
- Ran or requested in force ledgers
Retail Store Manager
Fleet Feet Sports Chattanooga
06.2016 - 03.2020
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Retail Sales Associate
Fleet Feet Winston-Salem
08.2015 - 05.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Sales Associate
Jos A Bank
11.2012 - 08.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Bachelor of Arts - Spanish For The Professions
University of Colorado
BoulderBachelor of Arts - International Affairs
University of Colorado
BoulderSkills
- Strong multi-tasking
- Customer assistance
- Client relations
- Retail operations
- Highly motivated
- Customer engagement
- Reliability and punctuality
- Dependable and reliable
- Client relationship management
Tennessee State Life Insurance License
Certified to sell life insurance in the state of Tennessee
Timeline
Inforce Portfolio Manager
Passerelle Partners
03.2020 - 02.2025
Retail Store Manager
Fleet Feet Sports Chattanooga
06.2016 - 03.2020
Retail Sales Associate
Fleet Feet Winston-Salem
08.2015 - 05.2016
Retail Sales Associate
Jos A Bank
11.2012 - 08.2015
Bachelor of Arts - Spanish For The Professions
University of Colorado
Bachelor of Arts - International Affairs
University of Colorado
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