Christian Tolentino
Abilene,TX
Summary
Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering 2-year background in cleaning and sanitizing work areas, equipment, utensils and dishes. Experienced Customer Service with 2 years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
1
1
year of professional experience
Work History
Service Crew Member
McDonald's Restaurant
02.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Cooked, prepared and bagged food for customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
The Learning Academy Of San Antonio
San Antonio, TX01.2023
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Team Collaboration
- Food safety knowledge
- Cleanliness and hygiene
- Food Safety
- Cash Handling
- Food preparation procedures
- Hospitality service expertise
- Food Running
- Customer Engagement
Timeline
Service Crew Member
McDonald's Restaurant
02.2023 - Current
High School Diploma -
The Learning Academy Of San Antonio
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