Christian Truesdale
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sr. Processing Tech
Octapharma Plasma Center
12.2023 - Current
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Collaborated with other departments to establish cohesive laboratory operations.
- Provided support and guidance to junior lab staff.
- Coordinated and managed laboratory projects and experiments.
- Trained and supervised junior technicians in laboratory protocols.
Processing Tech
CSL Plasma
10.2022 - 12.2023
- Responsible for accurate and timely sampling, testing, shipping and storage of plasma from donors
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Set up, maintained and verified sterility of lab equipment and tools
- Also cross trained as donor support tech, which requires machine setups and removing needle from vein in arm from donor and disconnecting donor from machine.
- Processed over 25,000 plus units and samples since my start in October 2022.
- Also trained in doing safety inspections throughout entire center to assure everyone is in compliance with company and federal regulations
Sr. Benefit Specialist
GoHealthInsurance
07.2019 - 08.2022
- Assist Medicare beneficiaries with Medicare advantage and supplement plan
- Develop and manage customer relationships and serve as a resource to customers and potential customer on all direct general products and services
- Determine client's particular needs and financial situations by executing fact-finding skills and determining extent of present coverage and investments
- Complete coverage by delivering policy, planning future follow-up calls and evaluation of needs.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
- Managed 25-35 calls per day on average where I maintained over 30% sales conversion.
Education
Business Management
University of North Carolina At Pembroke
Pembroke, NCSkills
- Specimen handling
- Equipment Calibration
- Test Reporting
- Supply Restocking
- Laboratory Information Systems
- Equipment Setup
- Specimen Processing
- Inventory Oversight
- Preventive Maintenance
- Laboratory Testing
- Workflow Coordination
Timeline
Sr. Processing Tech
Octapharma Plasma Center
12.2023 - Current
Processing Tech
CSL Plasma
10.2022 - 12.2023
Sr. Benefit Specialist
GoHealthInsurance
07.2019 - 08.2022
Business Management
University of North Carolina At Pembroke
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