Christian Utne
San Diego,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
MANAGER
Whole Foods Market
06.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
ACCOUNT MANAGER
Divergent Marketing Solutions
10.2022 - 05.2023
- Conduct business meetings reflecting on sales goals, training and tracking, production, and troubleshooting questions from the field
- Help train new hires to understand our business model and proper sales techniques
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
PHYSICAL THERAPIST AID
Creamer Physical Therapy Clinic
03.2021 - 12.2022
- Assist with answering phones, taking down patient information, verifying patients' insurances, scheduling patients, put together medical and financial charts for new patients, and filing away medical and financial records
- Assist Physical Therapist with leading patients through their exercise programs, administer ultrasounds, IFC, laser, and cervical/neck traction.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
UTILITY/BARBACK
Bubs at the beach
07.2019 - 03.2021
- Managed beer/liquor stock behind the bar and keeps bartenders' well is fully stocked
- Assisted all staff with their tasks and duties, including running food, bussing tables, sanitizing surfaces and cleaning glassware
- Ensured positive experience for all guests through every stage of their visit.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Education
Bachelor of Kinesiology, Pre-Physical-Therapy -
SAN DIEGO STATE UNIVERSITY
12.2021
Skills
- Adaptive
- Efficient
- Customer Service
- People-oriented
- Confident
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
Timeline
MANAGER
Whole Foods Market
06.2023 - Current
ACCOUNT MANAGER
Divergent Marketing Solutions
10.2022 - 05.2023
PHYSICAL THERAPIST AID
Creamer Physical Therapy Clinic
03.2021 - 12.2022
UTILITY/BARBACK
Bubs at the beach
07.2019 - 03.2021
Bachelor of Kinesiology, Pre-Physical-Therapy -
SAN DIEGO STATE UNIVERSITY