Christian Valentine
Orlando,FL
Summary
To be an industrious employee, eager to learn and master new skills.
Overview
20
20
years of professional experience
Work History
Team Member
Little Caesars Pizza
01.2025 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Customer Service Representative
Circle K
07.2023 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Aided in inventory management, ensuring adequate stock levels and minimizing waste.
- Increased repeat business with exceptional attention to detail in fulfilling customer preferences and dietary needs.
- Enhanced customer satisfaction by providing exceptional food and beverage service to patrons.
- Established rapport with regular customers by remembering preferences, fostering lasting relationships through personalized interactions.
- Handled customer complaints professionally, resolving issues promptly to maintain satisfaction and loyalty.
- Ensured compliance with health and safety standards, maintaining a safe workplace for both staff and guests alike.
- Resolved customer complaints involving food or beverage quality and service.
Manager in Training
Florida Energy Water & Air
06.2017 - 05.2020
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
Quick Service Food Server
Yak & Yeti
01.2012 - 01.2014
- Collaborated with team members to improve overall service speed during peak hours.
- Demonstrated excellent multitasking abilities by balancing multiple orders simultaneously without compromising quality or accuracy.
- Effectively managed time and resources during shift, ensuring maximum productivity and minimal waste.
- Resolved customer complaints promptly, maintaining a high level of professionalism and customer satisfaction.
Certified Forklift Operator
Westaff Staffing
01.2011 - 04.2011
- Worked for Sewon America(KIA) thru Westaff
Forklift Driver
Randstad Staffing
04.2010 - 01.2011
Sales Representative
Kirby Vacuums
02.2009 - 04.2010
- Direct In-Home Sales
- Product Demonstration
- Team Management of up to 15 employees
Line Prep/ Cook
Arby's
11.2006 - 05.2007
- Make sandwiches to order
- Ensure all food is safe and fresh
- Maintain clean work environment
Crew Member
Wendy's
06.2006 - 12.2006
- Take orders/cashier
- Provide customer satisfaction
- Line Prep/ Cook
General Labor
Always Clean
01.2005 - 03.2006
- Stripping and repainting concrete floors
- Sealing of cracks in hardwood and concrete floors
- Paint waste removal
Education
G.E.D. -
State of Ohio
Ohio09.2014
General - Basic general education courses
Sinclair Community College
Dayton, OH02.2009
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
- Heavy lifting
Timeline
Team Member
Little Caesars Pizza
01.2025 - Current
Customer Service Representative
Circle K
07.2023 - 08.2024
Manager in Training
Florida Energy Water & Air
06.2017 - 05.2020
Quick Service Food Server
Yak & Yeti
01.2012 - 01.2014
Certified Forklift Operator
Westaff Staffing
01.2011 - 04.2011
Forklift Driver
Randstad Staffing
04.2010 - 01.2011
Sales Representative
Kirby Vacuums
02.2009 - 04.2010
Line Prep/ Cook
Arby's
11.2006 - 05.2007
Crew Member
Wendy's
06.2006 - 12.2006
General Labor
Always Clean
01.2005 - 03.2006
General - Basic general education courses
Sinclair Community College
G.E.D. -
State of Ohio
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