Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Christian Vargas

Stratford

Summary

Results-driven professional provides customers with tailored solutions to meet needs.

Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
years of professional experience
1
Certification

Work History

EmblemHealth

Facilitator Enrollment Representative
06.2023 - Current

Job overview

  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Enhanced program effectiveness by collaborating with colleagues to review and revise sales techniques.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
  • Marketed in business locations to make referrals and enroll more people outreaching sales goals month to month.

State Farm Agency

Licensed Insurance Agent
02.2022 - 05.2023

Job overview

  • Calculated quotes and educated potential clients on insurance options. Obtained underwriting approval by completing application for coverage.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques and attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Upsold additional products and services after identifying customer needs and requirements increasing sales by 15%.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Exceeded corporate quotas for monthly policy sales.
  • Managed intake of stop-loss RFPs, fulfilled RFPs from internal underwriting team and preferred partners, tracked RFP performance and made recommendations to management for changes to products and policies.
  • Utilized CRM software to manage client relationships

Gap

Assistant Store Manager
03.2019 - 01.2022

Job overview

  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization

Education

University of Phoenix
Tempe, AZ

Bachelor Of Computer Science from Computer Programming

University Overview

Skills

  • Client Needs Analysis
  • Corporate Social Responsibility
  • Insurance Industry Knowledge
  • Professional Relationships
  • Customer Follow-Up
  • Business Planning
  • Client Retention
  • Insurance Program Management
  • Financial Needs Assessment

Certification

  • Licensed Life and Health insurance agent.
  • Licensed Property and Casualty agent.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Facilitator Enrollment Representative
EmblemHealth
06.2023 - Current
Licensed Insurance Agent
State Farm Agency
02.2022 - 05.2023
Assistant Store Manager
Gap
03.2019 - 01.2022
University of Phoenix
Bachelor Of Computer Science from Computer Programming

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Christian Vargas